Prodapt | Team Lead
17 hours ago
Roles and Responsibilities
- Team Management: Lead and mentor a team of telecom engineers and technicians, providing guidance and support to achieve project objectives.
- Project Coordination: Work closely with project managers to plan, execute, and monitor telecom projects, ensuring they are completed on time and within budget.
- Technical Oversight: Provide technical expertise and support to the team, troubleshooting issues and ensuring the implementation of best practices.
- Performance Monitoring: Track team performance metrics, identify areas for improvement, and implement strategies to enhance productivity and efficiency.
- Client Interaction: Communicate with clients to understand their needs, provide updates on project progress, and address any concerns or issues.
- Chat Support Management: Oversee the chat support team to ensure timely and effective responses to customer inquiries, resolve issues, and maintain high customer satisfaction.
- Sales and Upselling: Utilize sales background to identify and pursue upselling opportunities, enhancing revenue by offering additional products or services that meet client needs.
- Documentation and Reporting: Maintain accurate records of project activities, prepare reports, and ensure compliance with industry standards and regulations.
Requirements
- Proven experience in the telecommunications industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Technical proficiency in telecom systems and technologies.
- Ability to manage multiple projects simultaneously and meet deadlines.
- Problem-solving skills and attention to detail.
- Experience in managing chat support teams and tools.
- Sales experience with a track record of successful upselling.
This role is pivotal in ensuring the smooth operation and success of telecom projects, maintaining excellent customer service through effective chat support management, and driving additional revenue through strategic upselling. Experience: 10+ Years
-
India Prodapt Full timeAbout the RoleWe are seeking a highly skilled Senior Data Scientist and Machine Learning Engineer to join our team at Prodapt. As a key member of our data science team, you will be responsible for designing, developing, and deploying machine learning models to solve complex business problems.
-
Cloud Data Engineer with Hadoop Experience
15 hours ago
India Prodapt Full timeCloud Data Engineer at ProdaptAbout the RoleWe are seeking a highly skilled Cloud Data Engineer to join our team. As a Cloud Data Engineer, you will be responsible for designing, building, and maintaining large-scale data processing systems on cloud platforms such as Google Cloud.You will work closely with cross-functional teams to develop and implement data...
-
Telecom Project Manager
14 hours ago
India Prodapt Full timeJob OverviewThe Telecom Project Manager plays a pivotal role in ensuring the smooth operation and success of telecom projects. This position requires strong leadership and technical skills to manage teams, coordinate project timelines, and troubleshoot technical issues.About UsProdapt is a leading provider of telecommunications consulting services, with...
-
Prodapt | Lead Data Scientist | india
1 week ago
india Prodapt Full timeRoles and ResponsibilitiesData Collection: Collating and cleaning data from various entities for use by junior data scientistsData Analysis: Selecting and employing advanced statistical procedures to obtain actionable insight, cross-validating models to ensure generalizability, and suggesting ways to inform business strategies.Technical Research: Keeping...
-
Operations Leadership Specialist
15 hours ago
India Prodapt Full timeProdapt is seeking an experienced Operations Leadership Specialist to lead and manage our Omni Channel Contact Centre. As a key member of our team, you will oversee the day-to-day operations, ensuring seamless integration of all communication channels.About the RoleThe successful candidate will have 10+ years of experience in operations management, with a...
-
Senior Java Web Development Professional
14 hours ago
India Prodapt Full timeJob Title: Senior Java Web Development ProfessionalAbout the Role:We are seeking a highly skilled and experienced Java Web Developer to join our team at Prodapt. As a key member of our development team, you will be responsible for designing, developing, and maintaining high-performance web applications using Java, Struts, JSP, and Servelts.Key...
-
Prodapt | Big Data Platform Engineer
17 hours ago
india Prodapt Full timeRoles and Responsibilities: Understand the requirements from Cloud user (Developers/Data scientists/Data analysts) and work with platform/infra teams to onboard their solutions in BigQuery or DataProc platforms.Create BQ datasets, Compute projects, Hive tables, GCS buckets and Service accounts etc.Grant access to BQ datasets, GCS buckets and Hive tables...
-
Prodapt | Java Software Engineer
18 hours ago
india Prodapt Full timeJob Designation : Java DeveloperExperience - 5 - 7 yearsLocation : Chennai , BangaloreJob Overview:We are looking for a Java Developer to design, develop, and maintain web-based applications using Java, Struts, JSP, and Servlets. As a part of our development team, you will work on implementing server-side logic and ensure high-performance, robust, and...
-
Telco Training Specialist
15 hours ago
India Prodapt Full timeAt Prodapt, we are seeking a highly skilled Telco Training Specialist to join our team. The ideal candidate will be responsible for developing and delivering comprehensive training programs to equip agents with the skills and knowledge required to deliver exceptional customer service and technical support. This role involves designing engaging training...
-
Prodapt | Operations Manager
17 hours ago
india Prodapt Full timeRoles and Responsibilities:Lead and Manage Contact Centre Operations: Oversee the day-to-day operations of the Omni Channel Contact Centre, ensuring seamless integration of all communication channels. Monitor and maintain service levels, productivity, and quality standards.Team Leadership: Manage, mentor, and develop a high-performing team of agents, team...
-
Prodapt | Process Trainer
18 hours ago
india Prodapt Full timeOverview:The Senior Process Trainer plays a vital role in equipping agents with the skills and knowledge required to deliver exceptional customer service and technical support. This position focuses on developing and facilitating training programs, supporting new hire onboarding, and ensuring continuous learning to meet the evolving demands of Telco...
-
LEAD School | Manager
2 days ago
india LEAD School Full timeManager - Sales HRBPAbout us:LEAD Group was founded in 2012 in Mumbai. We partner with Private K-12 Schools across the country, providing them academic and technology products that visibly improve their student’s learning. Our mission is to empower India by making an excellent education affordable and accessible to every child. We do this through an...
-
Team Pumpkin | Copywriter
18 hours ago
india Team Pumpkin Full timeExperience : 2 - 4 YearsPosition Description:As a dynamic Copywriter at Team Pumpkin, you hold a key role in shaping and delivering compelling narratives that resonate across diverse media platforms. Your expertise encompasses both digital and mainline. Serving as the Lead Copywriter, you contribute creative direction for various assets, ensuring alignment...
-
LEAD School | Manager
2 days ago
india LEAD School Full timeManager - Sales HRBP About us: LEAD Group was founded in 2012 in Mumbai. We partner with Private K-12 Schools across the country, providing them academic and technology products that visibly improve their student’s learning. Our mission is to empower India by making an excellent education affordable and accessible to every child. We do this through an...
-
LEAD School | Manager
2 days ago
india LEAD School Full timeManager - Sales HRBP About us: LEAD Group was founded in 2012 in Mumbai. We partner with Private K-12 Schools across the country, providing them academic and technology products that visibly improve their student’s learning. Our mission is to empower India by making an excellent education affordable and accessible to every child. We do this through an...
-
india LEAD School Full timeAbout Us: LEAD Group was founded in 2012 in Mumbai. We partner with Private K-12 Schools across the country, providing them academic and technology products that visibly improve their student’s learning. Our mission is to empower India by making an excellent education affordable and accessible to every child. We do this through an integrated education...
-
india LEAD School Full timeAbout Us: LEAD Group was founded in 2012 in Mumbai. We partner with Private K-12 Schools across the country, providing them academic and technology products that visibly improve their student’s learning. Our mission is to empower India by making an excellent education affordable and accessible to every child. We do this through an integrated education...
-
india LEAD School Full timeAbout Us:LEAD Group was founded in 2012 in Mumbai. We partner with Private K-12 Schools across the country, providing them academic and technology products that visibly improve their student’s learning. Our mission is to empower India by making an excellent education affordable and accessible to every child. We do this through an integrated education...
-
Lead Masters AI | Java Software Engineer | india
4 weeks ago
india Lead Masters AI Full timeCompany Description LeadMasters.ai is an innovative AI-driven platform for lead generation and ad optimization, utilizing advanced algorithms to analyze top-performing ads across social media. The platform empowers businesses of all sizes to maximize their marketing potential through intelligent lead generation and data-driven ad optimization. LeadMasters.ai...
-
Team Lead
2 weeks ago
India WALK N RUN Full timeCompany Description Established in 2004, WALK N RUN, a subsidiary of Gauri Physiotherapy Pvt. Ltd., offers activity-based recovery programs utilising cutting-edge research and technology to enhance mobility in individuals with spinal cord injuries and paralysis. With a focus on Neuro rehabilitation, WALK N RUN is recognised as the largest Neuro rehab...