ServiceNow Architect

1 month ago


bangalore, India World Wide Technology Full time

Location : Hybrid, Bengaluru ( 3 days work from Office)
Contract Duration : 12 Months and extendable

Job Summary
ServiceNow Solution Architect plays a lead role in the delivery of ServiceNow Implementation projects and driving strategic transformation change of ITIL solution deployment. Responsible for the overall architecture, design, implementation, enhancements and integrity of existing ServiceNow ITSM applications as well as implementation and development of new applications on the ServiceNow platform within the enterprise. Also responsible for ensuring that the solution delivered to business units are engineered in accordance with corporate architecture and infrastructure standards . Effective communication skills, both verbal and written, are vital to success in the role. Understanding user requirements and being able to translate them into the technical solution that aligns with customer expectations, requires the ability to listen, interpret, strategize and communicate.
The Solution Architect brings architectural guidance, deep business acumen, along with product expertise, innovation, and knowledge capital to our customers and partners. This role requires a broad understanding of the ServiceNow platform, and ideally depth in understanding a complete Workflow of products (e.g. Technology Workflow) to allow the creation of multi-product solutions that integrate with the customer’s enterprise architecture.
Position Requirements:
Master’s degree in Computer Science, Engineering, or other related fields
Minimum 7 years of Industry experience
Practical experience with agile methodologies/tools.
Strong communication skills, both written and verbal, with the ability to describe technical solutions in terms of the business
ITIL Foundation certification is MUST
Minimum 4 years of ServiceNow Experience is MUST


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