Multilingual Support Representative

5 days ago


Kolhapur, India beBeeCustomer Full time

Nepali Customer Support SpecialistJob Summary:We are seeking a skilled Customer Support Specialist proficient in Nepali and English to deliver high-quality assistance to our customers. This role involves resolving inquiries, providing product information, and ensuring customer satisfaction.Key Responsibilities:Respond to customer queries via calls, chats, and emails.Analyze customer needs and offer accurate solutions.Document interactions in CRM tools and follow standard procedures.Collaborate with internal teams to resolve complex issues.Maintain service quality, response time, and customer satisfaction metrics.Requirements:Exceptional command of Nepali and English language skills.Strong communication, active listening, and problem-solving skills.Ability to work remotely with minimal supervision.Basic computer literacy.Previous customer support experience is a plus but not required.Benefits:This role offers the opportunity to work with a dynamic team and contribute to the growth of our company while developing your skills and expertise.



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