
Call Center Executive
1 week ago
**Job Description Template**
We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
**Call Center Representative Responsibilities**:
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs.
- Taking part in training and other learning opportunities to expand knowledge of company and position.
- Adhering to all company policies and procedures.
**Call Center Representative Requirements**:
- High school diploma or equivalent.
- More education or experience may be preferred.
- Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
- Understanding of company products, services, and policies.
- Proficiency with computers, especially with CRM software, and strong typing skills.
- Ability to ask prying questions and diffuse tense situations.
- Strong time management and decision making skills.
- Adaptability and accountability.
- Fluency in multiple languages may be desired.
**LOCATION : MUMBAI ,KOLHAPUR**
**QUALIFICATION :GRADUATE ,POST GRADUATE**
**Salary**: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Morning shift
Supplemental pay types:
- Yearly bonus
**Speak with the employer**
+91 7261943399
-
Cashier (90962 66608)
5 days ago
Kolhapur, India Progenesis Fertility Center Full time**Who we are** **At Progenesis, we are a team of experts fighting against infertility issues that couples often face, ensuring** **a hurdle-free journey towards pregnancy.** **It was in 2014 when we first stepped into the area of healthcare with the sole motto of being companion** **in highs & lows of couples journey to parenthood.** **What you will do...
-
Marketing Executive
2 weeks ago
Kolhapur, India Entity School Management Group Full timeWe are looking for someone with an enthusiastic attitude and skilled communication. Responsibilities and Duties We are looking for Education Counsellor/ Marketing Executive for (Admissions Process) based at Mumbai, Pune, Solapur, Satara and Sangli. - Responsible to generate leads for services through cold calling - Fix meetings or appointments, meet...
-
Marketing Executive
1 week ago
Kolhapur, India Entity School Management Group Full timeResponsibilities and Duties We are looking for Education Counsellor/ Marketing Executive for (Admissions Process) based at Mumbai and Navi Mumbai - Responsible to generate leads for services through cold calling - Fix meetings or appointments, meet personal targets and work towards Company's sales goals and profitability - Keen interest and passion for...
-
Tele Marketing Executive
5 days ago
Kolhapur, India barcadly services Full timeJob Title: Telemarketing executive. No of opening:1 About Us: Barcadly Services is a full fledge "Digital Marketing Agency" Our head office is in Mumbai & Kolhapur, the company was established in the year 2018. We strongly supports and follows the mission of Digital India laid down by Prime Minister Shri. Narendra Modi and provides cost-effective branding...
-
Sale Executive
2 weeks ago
Kolhapur, India Swati Machine Craft Pvt Ltd Full time**Marketing Executive** He is reporting to Marketing Manager **Responsibilities -The person is responsible** 1. To develop business, find potential areas and generate leads. 2. To Visit potential leads. 4. To attend calls and process inquires. 5. To communicate effectively the customers requirement and feedback to the concerned person (Internally). 7....
-
Inside Sales Executive
2 weeks ago
Kolhapur, India Biitcode Full timeBiitcode is urgently hiring for the post of **Inside Sales Executive (Female) **for our client. Plz find position details below. **Position: Inside Sales Executive (Female)** **Location: Kolhapur (Ruikar Colony)** **Requisites**: - Educational Qualification: Ant Graduate can apply - Strong phone presence and experience dialing dozens of calls per day -...
-
Account Executive
4 days ago
Kolhapur, India Pacific Placements and Business Consultancy Pvt. Ltd. Full time**Job Description Template** We are searching for high-energy account executives who can recognize opportunities and turn leads into long-lasting partnerships. With their extensive product knowledge and understanding of industry trends, Account Executives will communicate directly with clients and prospects, understand their individual needs, and recommend...
-
Back Office Executive
2 weeks ago
Kolhapur, India Grivety Technology Full time**Back office executives** are the backbone of the companies and organizations. They look after the duties that help and keep the company running. They deal with faxes, phone calls, and data entry tasks. One executive at least is appointed to perform human resource (HR) tasks. Back office is the place where back office executives work. Back office is...
-
Office Executive
2 weeks ago
Kolhapur, India Swati Machine Craft Pvt Ltd Full time**Post - Office Executive** **Job description** **Responsibilities & duties**: - Research, track, maintain and update leads - Make outgoing calls to develop new business - Contact prospects to qualify leads - Research and maintain lead generation database - Conduct customer research - Conduct client or market surveys to obtain information about potential...
-
Warehouse Executive
2 weeks ago
Kolhapur, India Nutrich Foods Pvt. Ltd Full time**Designation** - Warehouse Executive **Location** - Nutrich Foods Pvt. Ltd. C-16, Shiroli MIDC, Near MIDC police station. Kolhapur. **Key Responsibilities**: - **Inventory Management**:Maintain accurate inventory records, conduct regular stock audits, and reconcile discrepancies. - **Warehouse Operations**:Oversee inbound and outbound shipments,...