Tele Marketing Executive

19 hours ago

Kolhapur, India barcadly services Full time

**Job Title: Telemarketing executive.**

A telecaller, also known as a telemarketer or a telephone sales representative, is a professional who engages in outbound or inbound telephone calls to promote or sell products, services, or ideas. Tele callers play a crucial role in direct marketing and customer interaction.
- Outbound Calls: Making proactive calls to potential customers or clients to generate leads, promote products or services, and ultimately secure sales.
- Inbound Calls: Handling incoming calls from customers or clients, addressing inquiries, providing information, and resolving issues.
- Lead Generation: Identifying and qualifying potential leads through cold calling or other methods to create a pipeline for sales opportunities.
- Customer Service: Providing assistance, information, and support to existing customers, addressing concerns, and ensuring customer satisfaction.
- Data Entry: Recording and updating customer information, feedback, and details of interactions in the company's database or CRM system.
- Follow-up Calls: Conducting follow-up calls with leads or customers to nurture relationships, gather feedback, and promote additional products or services.
- **Communication Skills:**:Excellent verbal communication skills to convey information clearly and persuasively.
- Persuasion: Ability to influence and persuade potential customers to purchase a product or service.
- Listening Skills: Attentiveness to customer needs, actively listening to their concerns, and addressing them appropriately.
- Patience: Dealing with a variety of customer personalities and handling objections or rejections with patience.
- Product/Service Knowledge: Thorough understanding of the products or services being offered to effectively communicate their features and benefits.
- Time Management: Efficiently managing time to make a high volume of calls while maintaining quality interactions
- Adaptability: Flexibility to adapt to different scripts, handle various customer situations, and navigate through challenges.

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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