Customer Support Professional

5 days ago


jamnagar, India beBeeCommunication Full time

About the RoleThis Customer Service Agent position requires problem-solving skills, collaboration, and ensuring customers feel heard and valued.Key Responsibilities:Handle customer inquiries with clarity and empathy across support platforms (tickets, chats, and calls)Troubleshoot and resolve issues within defined timelines while exceeding expectationsCollaborate with team members to ensure timely resolutions and communicate effectively with other departmentsWork closely with cross-functional teams to unblock complex cases and ensure delivery on commitmentsStay up-to-date on product features to provide accurate information to customersCapture and report customer feedback from various channels



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