Senior Service Delivery Manager
3 weeks ago
10 years experience as Service Delivery Manager Support Manager
Good to have Adobe product Knowledge Magento AEM
Good to have Knowledge in E Commerce application Business process
Roles Responsibilities
Managing client relationships Service Delivery Managers are responsible for maintaining positive relationships with clients and ensuring their needs are met They provide regular updates on service delivery and respond to client inquiries and concerns
Coordinating service delivery Service Delivery Managers oversee the delivery of services to clients and coordinate the efforts of different teams to ensure that services are delivered in a timely and efficient manner
Monitoring service performance Service Delivery Managers track and monitor the performance of services identify areas for improvement and implement changes as needed
Ensuring compliance with service level agreements Service Delivery Managers are responsible for ensuring that service level agreements are met and that the services provided meet the required quality standards
Managing budgets Service Delivery Managers are responsible for managing budgets for service delivery ensuring that resources are allocated effectively and that costs are kept within budget
Building and maintaining teams Service Delivery Managers are responsible for building and maintaining high performing teams and for fostering a positive working environment
Continuously improving processes Service Delivery Managers continuously evaluate and improve processes to ensure that services are delivered efficiently and effectively
Ability to Use Business Support Software
Knowledge in ITIL Disciplines
Ability to Manage Conflict
Operational Ability in a Diverse Large scale Environment
Strong Customer Service and Project Management Skills
Better Decision making
Capacity to Train Team Members
Excellent Verbal and Communication Skills
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Senior Service Delivery Manager
3 weeks ago
india LTIMindtree Full time10 years experience as Service Delivery Manager Support Manager Good to have Adobe product Knowledge Magento AEM Good to have Knowledge in E Commerce application Business process Roles Responsibilities Managing client relationships Service Delivery Managers are responsible for maintaining positive relationships with clients and ensuring their needs are met...
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Senior IT Service Delivery Manager
4 days ago
Anywhere in India/Multiple Locations Spectrus Informatics pvt Ltd Full time**About the Role**We are seeking a highly skilled Senior IT Service Delivery Manager to lead our incident management team at Spectrus Informatics pvt Ltd. The ideal candidate will have a strong background in IT service delivery and excellent leadership skills.Key Responsibilities:Monitoring war-room issues and P1 and P2 Incidents, and coordinating relevant...
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Regional Service Delivery Manager
18 hours ago
india Matrix Business Services India Private Limited Full timeJob Summary:The Service Delivery Manager is responsible for managing the delivery of business process operations for multiple clients, ensuring efficient service delivery and maintaining high levels of client satisfaction. The role involves working closely with clients to understand their requirements, address any issues, and implement process improvements...
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Regional Service Delivery Manager
11 hours ago
India Matrix Business Services India Private Limited Full timeJob Summary: The Service Delivery Manager is responsible for managing the delivery of business process operations for multiple clients, ensuring efficient service delivery and maintaining high levels of client satisfaction. The role involves working closely with clients to understand their requirements, address any issues, and implement process...
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Service Delivery Manager
2 weeks ago
india Diversified Full timeJob Description:The Service Delivery Manager - Deployment works to ensure execution excellence and a supreme customer experience as they transition into PULSE Managed Services. The Service Delivery Manager - Deployment applies project management skills to coordinate deliverables, develop and manage timelines, ensure effective utilization of resources,...
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Service Delivery Manager
2 weeks ago
India Diversified Full timeJob Description: The Service Delivery Manager - Deployment works to ensure execution excellence and a supreme customer experience as they transition into PULSE Managed Services. The Service Delivery Manager - Deployment applies project management skills to coordinate deliverables, develop and manage timelines, ensure effective utilization of resources,...
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India Lingaro Full timeRole: Service Level Manager Location: Philippines, India - Remote Shift: NALA About Lingaro: Lingaro Group is the end-to-end data services partner to global brands and enterprises. We lead our clients through their data journey, from strategy through development to operations and adoption, helping them to realize the full value of their...
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india Lingaro Full timeRole: Service Level Manager Location: Philippines, India - Remote Shift: NALA About Lingaro: Lingaro Group is the end-to-end data services partner to global brands and enterprises. We lead our clients through their data journey, from strategy through development to operations and adoption, helping them to realize the full value of their data. Since...
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India Lingaro Full timeRole: Service Level Manager Location: Philippines, India - Remote Shift: NALA About Lingaro: Lingaro Group is the end-to-end data services partner to global brands and enterprises. We lead our clients through their data journey, from strategy through development to operations and adoption, helping them to realize the full value of their data. Since...
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India Lingaro Full timeRole: Service Level Manager Location: Philippines, India - Remote Shift: NALA About Lingaro: Lingaro Group is the end-to-end data services partner to global brands and enterprises. We lead our clients through their data journey, from strategy through development to operations and adoption, helping them to realize the full value of their...
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Service Delivery Manager
2 weeks ago
india Diversified Full timeJob Description: The Service Delivery Manager - Deployment works to ensure execution excellence and a supreme customer experience as they transition into PULSE Managed Services. The Service Delivery Manager - Deployment applies project management skills to coordinate deliverables, develop and manage timelines, ensure effective utilization of resources,...
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Delivery Director
3 weeks ago
india Iris Software Inc. Full timeResponsibilities: Overall delivery management responsibility for all the software services delivery engagements (i.e. multiple projects and service offerings) for an Insurance client (account), with large cross-functional, globally distributed team (typically 80-100 people). Responsible for the account realizing outcomes across delivery (quality and...
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Exceptional Service Delivery Manager
4 days ago
India Lingaro Full timeExceptional Service Delivery ManagerAbout LingaroLingaro Group is a cutting-edge data services partner to global brands and enterprises, dedicated to guiding clients through their data journey. Our comprehensive services encompass strategy, development, operations, and adoption, helping clients unlock the full value of their data.Since 2008, Lingaro has been...
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Associate Service Delivery Manager
1 month ago
india Innovation Technology By Design Full timeThe Associate Service Delivery Manager is responsible for managing the activities and responsibilities of the service desk team. As a part of this management, the ASDM is also responsible for providing high-level technical assistance to the team and ensuring service and support is provided to customers at agreed levels.Education and Experience:Looking for...
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Cloud delivery manager
1 week ago
India Deltek Full timeManager, Cloud Operations Delivery Position Responsibilities : Work as part of the leadership team that oversees the delivery of our Saa S solutions to ensure elevated levels of customer satisfaction. Interacting closely with established leaders in other countries to align strategies and goals. Function as in in-country lead for a technical account...
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Cloud Delivery Manager
1 week ago
India Deltek Full timeManager, Cloud Operations Delivery Position Responsibilities : Work as part of the leadership team that oversees the delivery of our SaaS solutions to ensure elevated levels of customer satisfaction. Interacting closely with established leaders in other countries to align strategies and goals. Function as in in-country lead for a technical account...
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Cloud Delivery Manager
1 week ago
india Deltek Full timeManager, Cloud Operations DeliveryPosition Responsibilities :Work as part of the leadership team that oversees the delivery of our SaaS solutions to ensure elevated levels of customer satisfaction. Interacting closely with established leaders in other countries to align strategies and goals.Function as in in-country lead for a technical account management...
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Global Senior Manager
4 weeks ago
india SONECT Full timeJD for Senior Delivery Manager Role Overview:As a Senior Delivery Manager, you will be responsible for leading and managing the delivery of high-quality software solutions in Java and mobile technologies. You will be the key driver of technical execution, guiding teams on best practices, ensuring project milestones are met, and promoting Agile...
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Global Senior Manager
4 weeks ago
India SONECT Full timeJD for Senior Delivery Manager Role Overview:As a Senior Delivery Manager, you will be responsible for leading and managing the delivery of high-quality software solutions in Java and mobile technologies. You will be the key driver of technical execution, guiding teams on best practices, ensuring project milestones are met, and promoting Agile...
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Global Senior Manager
3 weeks ago
India SONECT Full timeJD for Senior Delivery Manager Role Overview: As a Senior Delivery Manager, you will be responsible for leading and managing the delivery of high-quality software solutions in Java and mobile technologies. You will be the key driver of technical execution, guiding teams on best practices, ensuring project milestones are met, and promoting Agile...