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Zonal Admin Manager – West

2 months ago

mumbai, India Shriram Housing Finance Ltd. Full time

Job Overview:


The Zonal Admin Manager & Procurement Lead will oversee facility management and administrative functions for offices/branches in West & North zones, and manage the pan India procurement of non-IT goods & services centrally. This role includes leading a team of State Admin Managers to ensure operational efficiency, effective resource management, and alignment with organizational goals.



Role & Responsibilities:


1. Facility Management & Administration:


  • Oversee the management and maintenance of facilities and administration of offices and branches based in the West and North zones, ensuring adherence to all safety, cleanliness and operational standards within the premises.
  • Manage various admin functions including facilities management, office maintenance, housekeeping services, security services, and property identification.
  • Develop and implement facility management strategies and implement administrative policies / procedures to enhance operational efficiency and sustainability across the regions.
  • Manage relationships with vendors and service providers for facility maintenance and repairs and ensure resolution of issues raised by the employees/ identified by the team within agreed TAT.
  • Ensure compliance with health, safety, and environmental regulations and standards.
  • Supervise administrative operations across the regions, including office management, record-keeping, and support services.
  • Manage a team of administrative staff and third party logistics staff.
  • Manage office supplies, equipment, and inventory, ensuring effective resource utilization.
  • Monitor and manage regional administrative budgets, tracking expenditures and ensuring cost-efficiency.
  • Monitor vendors and service providers performance regularly to ensure quality of service/ delivery within specified timelines.


2. Central Procurement:


  • Develop and execute procurement strategies to support the organization’s operational needs and objectives in line with the defined Procurement Policy of the organization.
  • Lead the pan India sourcing, negotiation and management of supplier relationships centrally to secure cost-effective and high-quality goods and services.
  • Oversee the procurement lifecycle, including requisitions, purchase orders, and contract management.
  • Conduct market research to identify potential suppliers and assess their performance and compliance.
  • Monitor procurement metrics and implement improvements to achieve cost savings and efficiency.


3. Coordination & Communication:


  • Serve as the main point of contact for facilities & administration in the assigned zones, and procurement-related issues centrally.
  • Collaborate with various departments and senior management to ensure alignment of facility, administrative, and procurement strategies.
  • Prepare and present reports on facility management, administrative operations, and procurement activities.
  • Facilitate effective communication and coordination between internal teams and external vendors.
  • Have the capability to motivate and supervise, ensure goals and targets are met and KRAs are clearly defined, Ensure team meets the defined SLAs for all administration services.


4. Compliance & Risk Management:


  • Ensure that systems and procedures as laid down by management are strictly complied with & to also provide inputs for possible improvements in the service.
  • Organize, analyze, interpret and evaluate results and provide practical cost-effective solutions.
  • Identify and negotiate with new vendors, managing yearly increments and invoice cycles.
  • Ensure compliance to statutory norms and requirements required for smooth functioning of services and office.
  • Accountable for internal and external administration audit.


Qualification & Experience:


  • Bachelor’s degree in Business Administration / Facilities Management / Supply Chain Management, or a related field.
  • Minimum of 13-15 years of experience in facility management & administration roles of managing teams across zones/regions preferably with a BFSI / NBFC / HFC organization with a strong and distributed branch network across states.
  • Demonstrated leadership and cost management skills.
  • Strong understanding of procurement processes & managing central contracting of goods and services.
  • Proven leadership skills with the ability to manage and motivate a team across multiple regions.