Customer Success Manager
2 days ago
Key Responsibilities Develop a deep relationship with the customer and an understanding of their unique requirements pertaining to Fleet management Map and build relationships with key stakeholders for your accounts to ensure they are engaged with us throughout the yearBe a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefitsDrive adoption and consumption of telematics parameters at the customer's end, improve customer satisfaction, and work with our customers to generate new business (upsell and cross-sell)Be the customer's voice within Intangles providing feedback to our Video Telematics and Product team to develop/identify new features and advocate for our customer's needs (services, support, product management, executive alignment)Conduct MBRs/QBRs and document notes, MoMs, RCAs and manage escalations with customers and driving them internally across different teamsIdentify opportunities for customer references, testimonials and case studiesYou will be required to travel on-demand to a customer site for short visits What We Are Looking For Minimum 5 years of experience in customer success serving Key and Enterprise level customersPrior experience working at a B2B SaaS or Vehicle Telematics Technology provider preferredHas prior sales experience or feels comfortable sellingProcess-oriented and analyticalPrevious experience using CRM tools, ticketing software and other tech enablement preferredAdvanced knowledge of Microsoft Excel and WordPassion for solving client challenges and commitment to client delightProven ability to coach, mentor, and develop individual contributorsNaturally curious, with excellent critical-thinking skills
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Customer Success Manager
1 week ago
Pune, Maharashtra, India Princeton IT America Full time ₹ 80,000 - ₹ 10,00,000 per yearob Title: Customer Success ManagerLocation: Pune, MaharashtraExperience Required: 5+ YearsAbout the RoleWe are looking for an experienced and proactive Customer Success Manager to join our Pune team. This role is responsible for building long-term customer relationships, ensuring successful adoption of our solutions, and driving measurable business outcomes...
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Customer Success Manager
3 weeks ago
Pune, India Soul Ai Full timeJob Description About UsSoul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more Based in Hyderabad, we are a young, fast-moving team on a mission to build AI for Good, driving...
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Customer Success Manager
3 days ago
Pune, Maharashtra, India Digital Twin Full time ₹ 8,00,000 - ₹ 20,00,000 per yearRole- Customer Success Manager Timing- Eastern Time Zone Location- Viman Nagar, Pune (Working from Office) About Intangles Intangles is a leading provider of real-time predictive diagnostics and digital twin technology for the automotive and fleet industry. We help customers optimize fleet operations, reduce downtime, and achieve higher ROI through...
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Customer Success Manager
23 hours ago
Pune, Maharashtra, India G-Source Technologies LLC. Full time ₹ 3,39,000 - ₹ 12,00,000 per year· Customer Success & Relationship Management.· Develop and maintain strong, long-term relationships with key clients, serving as their primary point of contact.Understand customer needs, goals, and pain points to provide tailored solutions that drive value.Proactively engage with customers to ensure product adoption, satisfaction, and retention.Conduct...
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Customer Success Manager
6 days ago
Pune, Maharashtra, India Bynry Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout BynryAt Bynry Inc., we're on a mission to make utilities smart, reliable, and affordable.Our product, SMART360, is a cloud platform that helps Water, Electric, Gas, and Sub-Metering utilities modernize billing, field operations, and customer service — fast and affordably. By 2030, we aim to equip 1,000 utilities and impact 10 million households with...
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Customer Success Manager
5 days ago
Pune, Maharashtra, India Birdvision Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionBirdvision Consulting is a team of enthusiastic professionals who leverage technology to boost the efficiency and productivity of enterprise processes. We provide integrated products and services to streamline sales, distribution, and marketing operations. Our solutions include WhatsApp Sales Automation, Loyalty & Incentive Automation,...
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Customer Success Manager
2 weeks ago
Pune, India Gsource Technologies LLC Full timeJob Description The ideal Key Account Manager / Customer Success Manager is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our North American customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies....
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Customer Success Manager
1 week ago
Pune, Maharashtra, India ZIFF DAVIS PERFORMANCE MARKETING Full time ₹ 15,00,000 - ₹ 25,00,000 per yearRole Summary The Manager Customer Success will be the strategic bridge between the SWZD Lead Generation team and the ZDPM Operations team, ensuring seamless execution of high-quality lead generation campaigns. This role focuses on revenue growth through insourcing, campaign optimization, and maintaining exceptional client satisfaction, while leading a...
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Customer Success
20 hours ago
Pune, Maharashtra, India Clara AI Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCustomer Success - Onboarding SpecialistLocation:Kalyaninagar,Pune, MH (in-office)Timings: 5.30 PM to 2.30 AM IST (US timezone)Role:Customer OnboardingWork Location:-Domain:B2B SaaS Role Overview:We are seeking a proactive Customer Success – Onboarding & Implementation Specialist to help our B2B SaaS customers achieve success from day one. In this role,...
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Customer Success Manager
3 weeks ago
Pune, India Aims Digital LLC - Learning solutions Full timeJob Description About Aims Digital Aims Digital designs digital learning experiences that immerse, educate, and transform. With over two decades serving 100+ companies (including several Fortune 500), Aims delivers custom eLearning, rapid course authoring, immersive content, legacy content modernization, mobile learning, gamification, and visual...