Technical Support Specialist
3 days ago
Job Title: Technical Support SpecialistJob Description:As a technical support specialist, you will be responsible for providing advanced support and product expertise to our largest customers. You will work with other team members in Atlassian offices globally and be part of a growing team of specialists improving our support capabilities, capacity, and quality for our largest customers.This role involves working on important customer accounts, performing root cause analysis, debugging, and troubleshooting across one-to-many Atlassian products. You will participate in customer-facing calls communicating progress updates, action plans, and resolution details.Key Responsibilities:Providing expert-level support to customers using Atlassian productsCollaborating with cross-functional teams to resolve complex technical issuesCommunicating effectively with customers at an executive level on in-depth technical detailsEscalating complex tickets and summarizing cause, recommending solutionsRequired Skills and Qualifications:To succeed in this role, you will need the following skills and qualifications:8+ years of experience in Java support, software services, and system administration for a large end-user community.Experience with operating systems (e.g. Linux, OS X, and Windows)Experience being Subject Matter Expert in multiple Atlassian productsExcellent communication and problem-solving skillsBenefits:At Atlassian, we offer a wide range of benefits and perks designed to support your career growth, health, and wellbeing. These include:Flexible working hours and remote work optionsProfessional development opportunitiesHealth insurance and wellbeing programsWe believe that diversity and inclusion are key to building a high-performing team. We welcome applicants from diverse backgrounds and encourage you to apply if you share our values.
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Technical Support Specialist
2 weeks ago
india beBeeImplementation Full timeTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide ongoing technical support and implementation expertise for our platform across multiple projects.Provide Level 2 technical support for platform incidents and service requests.Assist in setup, configuration, and deployment activities across various business units.Work...
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Technical Support Specialist
7 days ago
india beBeeSupport Full timeTechnical Support SpecialistWe are seeking a Technical Support Specialist to join our team. This role will provide technical assistance to users via phone, email, chat, or ticketing system as first response.Provide technical assistance to users via phone, email, chat, or ticketing system as first response.Monitor and supervise IT tools for effective...
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Technical Support Specialist
3 weeks ago
Ahmedabad, India Aditi Tracking Full timeJob Description Company Description Since its establishment in 2011, Aditi Tracking Support Pvt. Ltd. (ATSPL) has been a leader in providing innovative solutions in asset tracking and advanced telematics. As India's foremost GPS tracking company, ATSPL delivers cutting-edge fleet management software to help businesses monitor resources efficiently and...
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Technical Support Specialist
2 weeks ago
india beBeeCustomer Full timeTechnical Support SpecialistFulfill your potential with a dynamic company that provides cutting-edge 3D digital solutions. We are seeking an experienced Technical Support Specialist to provide expert technical and customer support for our innovative products.The ideal candidate will have excellent communication skills, a strong understanding of IT...
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Technical Support Specialist
1 day ago
Delhi, India USP POLYMERS LLP Full timeJob Description Company Description USP Polymers LLP, established in 2017, is a recognized leader in the Thermoplastic Elastomers industry, offering a diverse range of premium products including Thermoplastic Elastomer (TPE), Thermoplastic Vulcanizate (TPV), Silicone Masterbatches, and Impact Modifiers. We source materials from top manufacturers globally,...
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Technical Support Specialist
7 days ago
india beBeeCustomerSupport Full timeJob Title: Technical Support SpecialistAbout the RoleWe are seeking a highly skilled and experienced Technical Support Specialist to join our team. In this role, you will serve as the primary escalation point for customer-reported technical issues.Key ResponsibilitiesTechnical Support & DebuggingServe as a primary escalation point for customer-reported...
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Technical Support Specialist
3 days ago
india beBeeCustomerService Full timeAs a Technical Support Specialist, you will play a vital role in delivering exceptional customer experiences. Our team is passionate about providing top-notch service to our clients.Key ResponsibilitiesGain in-depth knowledge of customers' technical and business environments through rigorous research and analysis.Document and verify reported issues to ensure...
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EBS Technical Support Specialist
5 days ago
india beBeeEbsSupport Full timeJob DescriptionEBS Technical Support SpecialistAs an EBS Technical Support Specialist, you will provide technical assistance for Oracle EBS R12 tool in multiple modules. You will troubleshoot issues in a production environment using SQL, PL/SQL, Oracle Forms and Reports.Manage issue resolution and enhancements of customizations in Oracle EBS...
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Technical Support Specialist
1 week ago
india beBeeExpert Full timeSenior Technical Support RoleAs a senior technical support professional, you will have the autonomy to work from anywhere in India while focusing on delivering exceptional product expertise and customer satisfaction to our largest customers.With 8+ years of experience in Java support, software services, and system administration for large-scale end-user...
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Technical Support Specialist
3 weeks ago
Surat, India THE RRKS Full timeJob Description Company Description THE RRKS is an innovative platform that blends education, entertainment, talent acquisition, and technology advocacy to create opportunities for individuals to showcase and develop their talents. The organization focuses on nurturing the skills, interests, and passions necessary for achieving success. By organizing...
