ITSM Implementation Consultant

1 day ago

mumbai, India Intertec Softwares Full time

Company OverviewIntertec Softwares Pvt Ltd, part of Intertec Systems, is a leading IT services company specializing in digital transformation, IT operations, and cybersecurity. With over 30 years of industry experience and a strong presence across the Middle East and India, Intertec is renowned for its commitment to customers and employees, supported by MSP and ISO 9001 certifications.Job OverviewWe are seeking a mid-level ITSM Implementation Consultant to join our dynamic team in Mumbai in a full-time capacity. The successful candidate will play a key role in implementing and optimizing IT service management solutions, working closely with clients to understand their business needs and delivering tailored ITSM solutions. This is an excellent opportunity for professionals eager to grow their expertise in a collaborative and innovative IT services environment.Qualifications and SkillsMinimum 5 year experienceEducation: Computer Engineering GraduateStrong proven experience in IT Service ManagementDesigned IT service frameworkDefined service management strategyDocumented policies and processesThought leadership in ITSM best practicesImplemented enterprise ITSM platform(s)Experience on Service Management Implementation from Ivanti Service ManagerFamiliarity with REST APIs, integrations, and automation toolsExperience on Ivanti, IMS Saphire, Symphony summit, Fresh Desk, Service Now, BMC Remedy / LANDesk Service desk. Proficiency in Ivanti preferred. Roles and ResponsibilitiesUnderstand business objectives and organizational requirements for Service Management (SM), IT Asset Management and assess existing support organization structure, capabilities, processes, and tools against themLead workshops with key stakeholders across dialogic to document current-state of processes, define future-state requirements, and produce functional specificationsEnsure that SM policies and processes are documented for distribution to clientsImplementation of Service Management Tools at Customer placePerform after implementation support for Service ManagementFamiliarity with REST APIs, integrations, and automation toolsGood analytical and communication skills for stakeholder coordination

  • ITSM Implementation Consultant

    1 week ago

    Mumbai, Maharashtra, India Intertec Softwares Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Company OverviewIntertec Softwares Pvt Ltd, part of Intertec Systems, is a leading IT services company specializing in digital transformation, IT operations, and cybersecurity. With over 30 years of industry experience and a strong presence across the Middle East and India, Intertec is renowned for its commitment to customers and employees, supported by MSP...

  • ITSM Implementation Consultant

    1 week ago

    Mumbai, Maharashtra, India Intertec Softwares Pvt Ltd Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company OverviewIntertec Softwares Pvt Ltd, part of Intertec Systems, is a leading IT services company specializing in digital transformation, IT operations, and cybersecurity. With over 30 years of industry experience and a strong presence across the Middle East and India, Intertec is renowned for its commitment to customers and employees, supported by MSP...

  • ITSM Implementation Consultant

    1 day ago

    Mumbai, India Intertec Softwares Pvt Ltd Full time

    CERTIFICATIONS: High-level ITSM qualification (e.g., ITIL, ISO20000, COBIT) EXPERIENCE: Minimum 4+ Years experience in implementation of ITSM (Ivanti) RESPONSIBILITIES (INCLUDES ALL TASKS): Understand business objectives and organizational requirements for Service Management (SM) and assess existing support organization structure, capabilities, processes,...

  • ITSM Implementation Consultant

    1 day ago

    mumbai, India Intertec Softwares Pvt Ltd Full time

    CERTIFICATIONS: High-level ITSM qualification (e.g., ITIL, ISO20000, COBIT)  EXPERIENCE: Minimum 4+ Years experience in implementation of ITSM (Ivanti) RESPONSIBILITIES (INCLUDES ALL TASKS): Understand business objectives and organizational requirements for Service Management (SM) and assess existing support organization structure, capabilities, processes,...

  • ITSM Implementation Consultant

    6 days ago

    Mumbai, Maharashtra, India Intertec Softwares Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    CERTIFICATIONS: High-level ITSM qualification (e.g., ITIL, ISO20000, COBIT)  EXPERIENCE: Minimum 4+ Years' experience in implementation of ITSM (Ivanti) RESPONSIBILITIES (INCLUDES ALL TASKS): Understand business objectives and organizational requirements for Service Management (SM) and assess existing support organization structure, capabilities,...

  • ITSM Implementation Consultant

    2 days ago

    Mumbai, Maharashtra, India Intertec Softwares Pvt Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    CERTIFICATIONS: High-level ITSM qualification (e.g., ITIL, ISO20000, COBIT)  EXPERIENCE: Minimum 4+ Years experience in implementation of ITSM (Ivanti) RESPONSIBILITIES (INCLUDES ALL TASKS): Understand business objectives and organizational requirements for Service Management (SM) and assess existing support organization structure, capabilities,...

  • Hiring - BMC ITSM Developers for Mumbai

    7 hours ago

    Mumbai Metropolitan Region, India Kinsfolk Technology Private Limited Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Position :- BMC ITSMRole SummaryThe BMC ITSM Developer & Integration Specialist is responsible for customizations across the entire BMC ITSM Suite, design and implementation of DWPC Catalogs, and integration with third-party products using REST APIs, SOAP web services, and email engines. The role involves independently gathering requirements, providing...

  • Servicenow Architect

    1 week ago

    Mumbai, India TeamQuest Consultant Full time

    We at TeamQuest Pvt. Ltd. are hiring for the position of “ServiceNow Architect” for “Wipro” at “BKC - Mumbai”. Company - Wipro Position - ServiceNow Architect Location - BKC - Mumbai Experience - 15+ Years Skills - At least 15+ years of experience in ITSM, ITBM, ITOM Business Process Consulting, implementation in ServiceNow,...

  • ServiceNow ITSM Developer

    1 week ago

    Bengaluru, Delhi, Mumbai, NCR, India Suzva Software Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Responsibilities:Configure Incident, Problem, Change, Knowledge, Service Catalog.Develop SLAs, Notifications, and Reports for ITSM processes.Automate ITSM workflows using Flow Designer and scripting.Support production issues and continuous enhancements.Requirements:6+ years ITSM development.Strong understanding of ITIL and ITSM processes.CSA + ITSM...

  • Lead ServiceNow Functional Consultant

    3 weeks ago

    Mumbai, India Visionet Systems Private Limited. Full time

    Job Title : Lead ServiceNow SecOps & IRM Functional ConsultantLocation : OnsiteJob Type : Full-timeExperience Level : 10+ yearsPosition Summary : We are seeking an experienced Lead ServiceNow Functional Consultant with deep expertise in Security Operations (SecOps) and Integrated Risk Management (IRM) modules along with ITSM module.This role involves leading...