Customer Care Executive

3 days ago


haryana, India Star Special Air Gases Pvt. Ltd. Full time

Customer Care ExecutiveJob Responsibilities:Handle inbound and outbound customer calls and emails in a professional manner.Provide accurate information about products, services, and company policies.Resolve customer complaints and issues efficiently to ensure satisfaction.Maintain records of customer interactions, feedback, and transactions.Coordinate with internal departments to ensure timely resolution of customer concerns.Follow communication procedures, guidelines, and policies.Achieve performance targets such as response time, call quality, and customer satisfaction.Key Skills:Excellent communication (verbal and written)Strong problem-solving abilityGood listening and interpersonal skillsBasic computer knowledge (MS Office, CRM tools)Patience and a customer-focused attitudeQualification:Minimum 12th pass or graduate in any streamExperience:0–3 years in customer service or call center (freshers can apply)Job Types: Part-time, FresherPay: ₹8, ₹10,000.00 per monthBenefits:Cell phone reimbursementWork Location: In person



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