Customer Success Manager
3 days ago
Job Title: Customer Success Manager (CSM)Location: Remote (Working in PST Time Zone)Type: Full-TimeCompensation: Up to 50K per monthExperience: 2-3 years requiredIndustry: Insurance AdvisoryAbout the Organization:We are a U.S.-based insurance advisory firm offering personalized insurance solutions to individuals and businesses across the United States. Our focus is on delivering exceptional customer service, clear communication, and seamless support throughout the client journey. We aim to simplify the insurance process by providing reliable guidance and a professional, client-first experience.We are looking for a highly organized and detail-oriented individual with excellent communication skills to join our team and ensure smooth coordination between clients, advisors, and internal stakeholders.Position Overview:The Customer Success Manager (CSM) will serve as the primary point of contact for clients and advisors, ensuring efficient communication, timely follow-ups, and accurate documentation. This role requires strong coordination abilities, professionalism, and the capacity to work independently in a fast-paced remote environment aligned with Eastern Standard Time (EST).Key Responsibilities:● Manage and maintain founders’ calendars by scheduling, organizing, and following up on all client meetings. ● Handle client email communication through company and founder accounts reviewing, prioritizing, and responding promptly and professionally. ● Prepare and share detailed meeting notes after each discussion, ensuring accurate documentation in the CRM platform. ● Coordinate effectively with advisors to ensure seamless and timely client communication and service delivery. ● Upload, organize, and maintain updated client documents and data in the CRM. ● Directly engage with clients to address queries, schedule meetings, and provide high-quality support. ● Track client deliverables and follow up with internal team members as needed. ● Maintain a high level of professionalism, confidentiality, and responsiveness across all interactions. ● Support leadership in enhancing client experience and operational workflows.Requirements:● Bachelor’s degree in Business Administration, Communications, or a related field.● 2–4 years of experience in Customer Success, Account Management, or Client Relations (experience in insurance/financial services is a plus).● Excellent verbal and written communication skills.● Strong organizational, coordination, and time-management abilities.● Proficiency in CRM systems, Google Workspace, Microsoft Office Suite, and similar tools.● Ability to work independently in a remote setup while handling multiple priorities.● Must be comfortable working in Eastern Standard Time (EST) hours.What We Offer:● Remote work flexibility. ● Opportunity to work closely with a client-focused and growth-driven leadership team. ● Exposure to the U.S. insurance market. ● A supportive, growth-oriented work culture with continuous learning opportunities.
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Customer Success Manager
2 weeks ago
bangalore, India Weekday AI Full timeThis role is for one of Weekday's clientsMin Experience: 3 yearsLocation: BengaluruJobType: full-timeRequirementsWe are looking for a proactive and customer-centric International Customer Success Manager to join our global team. The ideal candidate will play a crucial role in building long-term relationships with international clients, ensuring their...
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Customer Success Manager
2 weeks ago
bangalore, India Weekday Full timeThis role is for one of our clientsIndustry: Technology, Information and MediaSeniority level: Associate levelMin Experience: 2 yearsLocation: BangaloreJobType: full-timeWe are looking for a proactive and customer-obsessed Customer Success Manager who will take full ownership of guiding new clients through their journey — from initial setup to successful...
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Customer Success Manager
2 weeks ago
bangalore, India Skill Veda Full timeCustomer Success ManagerLocation: Whitefield, Bengaluru, KarnatakaWorking Days: 5 Days (Rotational Shifts)Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply).You must have exceptional spoken and written English...
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Customer Success Manager
2 weeks ago
Bangalore, India Skill Veda Full time € 5,00,000 - € 7,00,000Customer Success Manager Location: Whitefield, Bengaluru, Karnataka Working Days: 5 Days (Rotational Shifts) Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay) Eligibility Criteria: This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
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Customer Success Manager
6 days ago
Bangalore, India Decode Age Full timeLocation: Bengaluru Function: Customer Success, Experience & Support Reporting To: Growth Head/ CEO About Decode Age Decode Age is India’s first longevity company, operating at the intersection of nutraceuticals, biotechnology, and digital health . We are creating a new category in preventive health and human longevity, with a fast-scaling D2C...
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Customer Success Manager
2 days ago
bangalore, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
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Customer Success Manager
3 weeks ago
bangalore, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
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Customer Success Manager
7 days ago
bangalore, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It's a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
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Customer Success Manager
11 hours ago
Bangalore, India Wayground (formerly Quizizz) Full timeThis Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic...
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Customer Success Manager
11 hours ago
Bangalore, India ColorTokens Inc. Full timeLocation: Bangalore (on site) Experience Level: 8 to 10 years About ColorTokens At ColorTokens , we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen—but with our cutting-edge ColorTokens Xshield™ platform , companies can minimize the impact of breaches by preventing the lateral...
