Customer Care Excecutive

1 week ago

sahstradhara, India Woodrock Infotech PVT. LTD. Full time

Job Title: Customer Care Executive (Inbound Voice Process)Company: Woodrock Infotech Pvt LtdJob Summary:Woodrock Infotech Pvt Ltd is seeking a customer-focused Customer Care Executive to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our clients. This role requires 6 months to 1 year of experience in customer care or a related field, and you'll be working morning shifts.Responsibilities:Handle inbound customer calls and respond to queriesResolve customer issues and concerns in a timely and professional mannerMeet customer satisfaction targets and quality standardsCollaborate with team members to ensure seamless customer experienceContinuously update knowledge on products and servicesRequirements:Excellent communication and interpersonal skillsAbility to work in a fast-paced environment with morning shifts6 months to 1 year of experience in customer care or related fieldProven track record of achieving customer satisfaction targetsWhat We Offer:Competitive salary and benefits packageOpportunities for growth and developmentDynamic and supportive work environmentContact:For more information, call us on or join our WhatsApp channel: Job Types: Full-time, PermanentPay: ₹20, ₹23,000.00 per monthWork Location: In person

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