Customer Care Excecutive

1 week ago


Sahstradhara Dehradun Uttarakhand, India Woodrock Infotech PVT. LTD. Full time ₹ 2,00,000 - ₹ 3,00,000 per year

Job Title: Customer Care Executive (Inbound Voice Process)

Company: Woodrock Infotech Pvt Ltd

Job Summary:

Woodrock Infotech Pvt Ltd is seeking a customer-focused Customer Care Executive to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our clients. This role requires 6 months to 1 year of experience in customer care or a related field, and you'll be working morning shifts.

Responsibilities:

  • Handle inbound customer calls and respond to queries

  • Resolve customer issues and concerns in a timely and professional manner

  • Meet customer satisfaction targets and quality standards

  • Collaborate with team members to ensure seamless customer experience

  • Continuously update knowledge on products and services

Requirements:

  • Excellent communication and interpersonal skills

  • Ability to work in a fast-paced environment with morning shifts

  • 6 months to 1 year of experience in customer care or related field

  • Proven track record of achieving customer satisfaction targets

What We Offer:

  • Competitive salary and benefits package

  • Opportunities for growth and development

  • Dynamic and supportive work environment

Contact:

For more information, call us on or join our WhatsApp channel:

Job Types: Full-time, Permanent

Pay: ₹20, ₹23,000.00 per month

Work Location: In person



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