Automotive Customer Experience Specialist

7 days ago


Malappuram, India beBeeCustomerService Full time

Job TitleA Customer Service Representative is needed to manage daily customer requests and ensure customer satisfaction.Manage a shared mailbox and provide member support across multiple channels.Address complaints and inquiries promptly, providing solutions and alternatives when necessary.Conduct sales and process returns, identifying and assessing customer needs to achieve satisfaction.We're seeking someone with demonstrated experience in customer service, automotive repair knowledge, and strong analytical skills. Proficiency in English is required.Demonstrated experience in customer service.Automotive repair, parts, and component knowledge (required).Technical or engineering experience.Strong analytical and problem-solving abilities.This role offers a remote work opportunity with flexible North American working hours. You'll be part of a dynamic team working to provide exceptional customer experiences.About the Role:We're an innovative e-commerce retailer looking for a skilled Customer Service Representative to join our team. If you have a passion for delivering outstanding customer service and working in a fast-paced environment, we'd love to hear from you



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