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Chief Of Staff

1 month ago


Bengaluru, India Navi Full time

About Navi

Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi‘s mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences.

Founders: Sachin Bansal & Ankit Agarwal

Know what makes you a “Navi_ite” :
1.Perseverance, Passion and Commitment
• Passionate about Navi’s mission and vision
• Demonstrates dedication, perseverance and high ownership
• Goes above and beyond by taking on additional responsibilities

2.Obsession with high quality results
• Consistently creates value for the customers and stakeholders through high quality outcomes
• Ensuring excellence in all aspects of work
• Efficiently manages time, prioritizes tasks, and achieves higher standards

3.Resilience and Adaptability
• Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility

About the role :

As the Chief of Staff to the Chief Human Resources Officer (CHRO), you will play a critical role in supporting the CHRO in strategic planning, decision-making, and operational management within the Human Resources (HR) department. You will serve as a trusted advisor and liaison between the CHRO and various stakeholders, ensuring alignment of priorities, effective communication, and seamless execution of initiatives. This position requires a combination of strategic thinking, project management expertise, and strong interpersonal skills to drive organizational effectiveness and achieve HR goals.

What You‘ll Do & Achieve

1. Strategic Planning and Decision Support:
Collaborate with the CHRO to develop and execute HR strategies aligned with the organization‘s goals and objectives.
Conduct research, data analysis, and benchmarking to inform strategic decisions and drive continuous improvement within the HR function.
Provide insightful recommendations to the CHRO on key initiatives, organizational priorities, and resource allocation.

2. Operational Management and Oversight:
Oversee the day-to-day operations of the HR department, ensuring efficient workflow, adherence to policies and procedures, and timely resolution of issues.
Monitor key performance metrics and operational KPIs to track progress, identify areas for improvement, and drive accountability.
Coordinate cross-functional projects and initiatives that require HR involvement, ensuring alignment with overall business objectives.

3. Stakeholder Engagement and Communication:
Serve as the primary point of contact and representative for the CHRO, interfacing with internal and external stakeholders, including senior leadership, HR team members, and external partners.
Facilitate communication and collaboration across departments, fostering strong relationships and promoting a culture of teamwork and transparency.
Prepare and deliver presentations, reports, and updates on behalf of the CHRO, effectively conveying key messages and strategic priorities.

4. Special Projects and Initiatives:
Lead or support special projects, strategic initiatives, and change management efforts as directed by the CHRO, driving implementation and ensuring successful outcomes.
Manage complex, high-priority assignments with a focus on quality, innovation, and stakeholder engagement.
Anticipate potential challenges and proactively develop solutions to address them, mitigating risks and maximizing opportunities for success.

What are we looking for

Bachelor‘s degree in Human Resources, Business Administration, or related field; Master‘s degree preferred.
8+ years of progressive experience in Human Resources, with a focus on strategic planning, project management, and organizational development.
Strong understanding of HR principles, practices, and regulations, with demonstrated expertise in areas such as talent management, employee relations, compensation, and benefits.
Excellent analytical skills and ability to synthesize complex information into actionable insights and recommendations.
Exceptional communication skills, including written, verbal, and presentation abilities, with the ability to influence and engage stakeholders at all levels of the organization.
Proven track record of driving results in a fast-paced, dynamic environment, with a focus on collaboration, innovation, and continuous improvement.
Strategic thinker with a proactive mindset, able to anticipate future needs, identify opportunities, and develop creative solutions to address challenges.
High level of integrity, discretion, and professionalism, with a commitment to upholding ethical standards and maintaining confidentiality.

This position offers a unique opportunity to work closely with the CHRO and senior leadership team to shape the future of the HR function and drive organizational success. If you are a strategic-minded HR professional with a passion for making an impact and driving change, we encourage you to apply.


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