Customer Care Specialist
1 month ago
Roles and Responsibilities of a Customer Care Specialist:
· Customer Service through calls
· Ensure timely and accurate service delivery at defined productivity levels
· Build client & domain knowledge to be able to deliver a resolution on the first conversation
· Ensure adherence to Client Service Level Agreements(SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort
· Maintain Internal Service Attendance & Accountability policies
· Execute issue /query & Client level delivery quality on calls
· Adhere to Customer resolution and ensure proper documentation &follow-up
· Identify, share and support operational improvements
Eligibility:
· Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT, (Except Stats, Math‘s Hons & Eco Hons)
· Age upto 31 years
· Gap should not be more than 4 years after graduation
· Undergraduates/ pursuing graduation are NOT eligible
· Candidates who are currently located in Delhi NCR/Gurgaon are only eligible
Work Experience:
· Freshers and Experienced- 0-29 months
· Excellent communication skills- Written and Verbal
· Should be willing to work in night shifts (shift will start from 5.30 pm goes up to 5am with Saturday Sunday fixed off- 9.5-hour shift with 8.5-hour login)
· Proficient in computer usage and Basic knowledge of MSOffice/ Excel
We have other current jobs related to this field that you can find below
-
Customer Care Specialist
4 weeks ago
gurgaon, India NIIT Limited Full timeDesignation: Customer Care Specialist (US process)Job Location- Gurugram, Work from Office mode onlyRoles and Responsibilities of a Customer Care Specialist· Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first...
-
Customer Care Specialist
4 weeks ago
Gurgaon, Haryana, India NIITMTS Full timeNIIT is hiring for its client Wipro For International voice process We are looking for smart professionals with a great attitude to make every single client interaction delightful Job description Designation: Customer Care Specialist (US process) Roles and Responsibilities of a Customer Care Specialist Customer Service through calls Ensure timely and...
-
Customer Care Specialist
2 weeks ago
Gurgaon, Haryana, India NIIT Full timeAbout NIITNIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent...
-
Customer Care Specialist
2 weeks ago
Gurgaon, Haryana, India NIIT Full timeAbout NIITNIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements.The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent...
-
Customer Care Specialist
4 weeks ago
gurgaon, India NIIT Full timeRoles and Responsibilities of a Customer Care Specialist:· Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first conversation· Ensure adherence to Client Service Level Agreements(SLAs) like Customer Satisfaction, Service...
-
Customer Care Specialist
2 weeks ago
Gurgaon, Haryana, India NIIT Full timeRoles and Responsibilities of a Customer Care Specialist: Customer Service through calls Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements(SLAs) like Customer Satisfaction, Service Level,...
-
Customer Care Specialist
2 weeks ago
Gurgaon, Haryana, India Niit Full timeRoles and Responsibilities of a Customer Care Specialist: Customer Service through calls Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements(SLAs) like Customer Satisfaction, Service Level,...
-
Patient Care Specialist
7 days ago
Gurgaon, India Credihealth Full timeCompany DescriptionCredihealth is an online healthcare solution that provides personalized advice and assistance to help individuals make the right healthcare decisions. With the largest hospital network in India, we empower users to compare and select the most suitable healthcare options. Our mission is to make healthcare transparent, accessible, and...
-
Patient Care Specialist
7 days ago
Gurgaon, India Credihealth Full timeCompany DescriptionCredihealth is an online healthcare solution that provides personalized advice and assistance to help individuals make the right healthcare decisions. With the largest hospital network in India, we empower users to compare and select the most suitable healthcare options. Our mission is to make healthcare transparent, accessible, and...
-
Customer Care Professional
4 weeks ago
gurgaon, India NIIT Limited Full timeAbout NIITNIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent...
-
Customer Care Professional
2 weeks ago
Gurgaon, Haryana, India NIIT Limited Full timeAbout NIIT NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements.The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent...
-
Customer Care Professional
2 weeks ago
Gurgaon, Haryana, India NIIT Limited Full timeAbout NIIT NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent...
-
Customer Care Professional
2 weeks ago
Gurgaon, Haryana, India NIIT Limited Full timeAbout NIITNIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent...
-
Customer Care Professional
2 weeks ago
Gurgaon, Haryana, India NIIT Limited Full timeAbout NIITNIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent...
-
Gurgaon, Haryana, India NIIT Limited Full timeDesignation: Customer Care Specialist (US process)Job Location- Gurugram, Work from Office mode onlyRoles and Responsibilities of a Customer Care Specialist · Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first...
-
Customer Experience Specialist
3 weeks ago
Gurgaon, India NIIT Limited Full timeDesignation:Customer Care Specialist (US process)Job Location-Gurugram, Work from Office mode onlyRoles and Responsibilities of a Customer Care Specialist· Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first...
-
Customer Experience Specialist
2 weeks ago
Gurgaon, Haryana, India NIIT Limited Full timeDesignation: Customer Care Specialist (US process)Job Location Gurugram, Work from Office mode onlyRoles and Responsibilities of a Customer Care Specialist Customer Service through calls Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation...
-
Customer Service Specialist
2 weeks ago
Gurgaon, Haryana, India NIIT Full timeNIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent development...
-
Customer Support Specialist
2 weeks ago
Gurgaon, Haryana, India NIIT Full timeAbout the Company:At NIIT, we are a top-notch Skills and Talent Development Corporation dedicated to preparing a skilled workforce for global industry demands. Established in 1981 with a mission to address the human resource needs of the emerging IT sector, NIIT has evolved into one of the world's premier training organizations, offering a wide range of...
-
Customer Care Service
2 weeks ago
Gurgaon, India Vlebazaar Full timeJob Description: Customer Care Service Position: Customer Care Service Representative About the Company: VLEBazaar is a rapidly growing e-commerce platform based in India, established in 2015. As one of India's top 100 startups, VLEBazaar aims to provide high-quality products at affordable prices, even in rural areas. We are currently seeking dedicated and...
