Incident Manager

4 weeks ago


Kolkata, India UNO Digital Bank Full time

Job Title: Software Library Manager

Position Overview:
As a Librarian in the Technology function of our Digital Bank, you will be responsible for managing and organizing information resources, both physical and digital, to support the bank‘s technology initiatives. You will play a critical role in maintaining an efficient and effective information management system that enables quick access to relevant information and resources for technology professionals within the organization.

Key Responsibilities:
Information Resource Management:
and maintain an organized and up-to-date collection of technical books, journals, articles, and other reference materials related to technology and banking.
and classify resources using industry-standard library systems and tools.
the availability of relevant and current information resources to support technology professionals in their research, problem-solving, and innovation efforts.
Digital Asset Management:
and maintain a digital library of electronic resources, including online journals, databases, and subscription-based services.
metadata standards and tagging systems to enhance searchability and discoverability of digital assets.
with IT teams to ensure the smooth functioning and accessibility of digital library platforms and tools.
Retrieval and Research Support:
research assistance to technology professionals, helping them locate and retrieve information from both physical and digital resources.
advanced searches and utilize specialized databases to fulfill specific information needs.
updated with the latest trends and advancements in technology, particularly within the banking industry, to offer valuable insights and suggestions.
User Training and Outreach:
training sessions and workshops to educate technology professionals on effective information retrieval techniques and available resources.
awareness and usage of the library‘s services and resources through regular communications, newsletters, and intranet postings.
with other departments to integrate library resources into various technology initiatives and projects.
Collaboration and Partnership:
with internal stakeholders, such as technology teams, compliance, risk management, and legal, to understand their information needs and tailor library services accordingly.
with external vendors, publishers, and organizations to acquire relevant resources and maintain subscriptions to necessary publications.
in professional networks, conferences, and seminars to stay abreast of industry trends and build relationships within the library and technology communities.

Qualifications:
Degree in Library and Information Science (MLIS) or a related field.
Experience as a librarian, preferably in a technology-related environment.
Knowledge of library cataloging systems, metadata standards, and library management software.
Familiarity with digital asset management tools and platforms.
Proficiency in conducting research using online databases, search engines, and other library resources.
Excellent organizational and time management skills to handle multiple tasks and priorities effectively.
Strong interpersonal and communication skills to collaborate with diverse stakeholders and deliver user training sessions.
Knowledge or interest in technology, banking, and financial services is highly desirable



  • Kolkata, West Bengal, India UNO Digital Bank Full time

    Job Title: Software Library Manager Position Overview: As a Librarian in the Technology function of our Digital Bank, you will be responsible for managing and organizing information resources, both physical and digital, to support the bank's technology initiatives. You will play a critical role in maintaining an efficient and effective information...


  • Kolkata, India UNO Digital Bank Full time

    Job Title: Software Library ManagerPosition Overview:As a Librarian in the Technology function of our Digital Bank, you will be responsible for managing and organizing information resources, both physical and digital, to support the bank's technology initiatives. You will play a critical role in maintaining an efficient and effective information management...


  • Kolkata, India BT Group Full time

    What you’ll be doing• Leverages industry expertise and/or comprehensive knowledge of BT E2E systems and products to enhance operational efficiency in Assurance and CFU processes.• Ensures timely and accurate execution of all controls according to schedules and KPIs, while effectively managing customer/supplier interactions, and implementing enhanced...


  • kolkata, India BT Group Full time

    What you’ll be doing • Leverages industry expertise and/or comprehensive knowledge of BT E2E systems and products to enhance operational efficiency in Assurance and CFU processes.• Ensures timely and accurate execution of all controls according to schedules and KPIs, while effectively managing customer/supplier interactions, and implementing...


  • Kolkata, India eagle information systems pvt ltd Full time

    **Job description** - Knowledge of ITIL framework - End-to-end incident and service request ownership, Incident management, problem co-ordination, vendor coordination with agreed SLAs. - Service Ownership SPOC for all tickets (EUC & Infra) - Call logging, Call Assignment, Incident Management & Coordination, Call Tracking, and followup till closure within...


  • Kolkata, India Unoteq Technologies Private Limited Full time

    What You’ll DoNetwork Engineer with experience in IT Network Security, Switching & Users Support. As a Network Engineer, the applicant will be a strategic partner to our customer, saving their business from the impact of network incidents, solving, and preventing the recurrence of technical issues.Incident Management and Troubleshooting :Responding to...

  • Itil Professional

    6 days ago


    Kolkata, West Bengal, India BT Group Full time

    ITIL ProfessionalJob Req ID:34204Posting Date:4 Jun 2024Function:ServiceUnit:BusinessLocation:PLOT NO II F/1, BLOCK II F, RA, Kolkata, IndiaSalary:Competitive- Job Req ID:Posting Date: Function: Location: Salary:Why this job mattersKey Responsibilities (Incident Manager) The primary responsibility of a Major Incident Manager is to lead and coordinate the...

  • Cyber Security Analyst

    2 months ago


    Kolkata, India Aceseekers Full time

    Job Description :We are seeking a highly skilled and experienced Cybersecurity Analyst with expertise in Rapid7 products to join our team. The ideal candidate will have 3-4 years of hands-on experience working with Rapid7 solutions and a strong background in cybersecurity. In this role, you will be responsible for implementing, configuring, and managing...


  • Kolkata, West Bengal, India Unoteq Technologies Private Limited Full time

    What You'll DoNetwork Engineer with experience in IT Network Security, Switching & Users Support. As a Network Engineer, the applicant will be a strategic partner to our customer, saving their business from the impact of network incidents, solving, and preventing the recurrence of technical issues.Incident Management and Troubleshooting :Responding to...


  • Kolkata, West Bengal, India Unoteq Technologies Private Limited Full time

    What You'll Do Network Engineer with experience in IT Network Security, Switching & Users Support. As a Network Engineer, the applicant will be a strategic partner to our customer, saving their business from the impact of network incidents, solving, and preventing the recurrence of technical issues. Incident Management and Troubleshooting : Responding to...

  • Producttion Support

    2 months ago


    Kolkata, India Indus Net Technologies Full time

    Job Description: Production Support Analyst **Responsibilities**: - Respond to and resolve production incidents in a timely manner, following established incident management processes. - Investigate and troubleshoot issues reported by end users, identify root causes, and implement appropriate resolutions. - Collaborate with cross-functional teams,...


  • Kolkata, India Unoteq Technologies Private Limited Full time

    What You’ll DoNetwork Engineer with experience in IT Network Security, Switching & Users Support. As a Network Engineer, the applicant will be a strategic partner to our customer, saving their business from the impact of network incidents, solving, and preventing the recurrence of technical issues.Incident Management and Troubleshooting:Responding to...


  • Kolkata, India Unoteq Technologies Private Limited Full time

    What You’ll DoNetwork Engineer with experience in IT Network Security, Switching & Users Support. As a Network Engineer, the applicant will be a strategic partner to our customer, saving their business from the impact of network incidents, solving, and preventing the recurrence of technical issues.Incident Management and Troubleshooting:Responding to...


  • kolkata, India Unoteq Technologies Private Limited Full time

    What You’ll Do Network Engineer with experience in IT Network Security, Switching & Users Support. As a Network Engineer, the applicant will be a strategic partner to our customer, saving their business from the impact of network incidents, solving, and preventing the recurrence of technical issues. Incident Management and Troubleshooting : Responding to...

  • Associate Manager

    6 days ago


    Kolkata, West Bengal, India Carlsberg Group Full time

    Primary Purpose of Role 1. To drive compliance of CIPL Health Safety Policyand Standards to achieve ZERO. Key Decision Making in thisRole: Managing H&S aspects of CIPL brewery siteand deploy Management systemson the ground. Ensure the technical queries are beingresolved and supporting the closures involving the key stakeholders. Provide the H&Straining...


  • kolkata, India Aceseekers Full time

    Location - Hyderabad, Mumbai, Bangalore, Gurgaon, Chennai, Pune, Kolkata (Hybrid Mode)Total Experience - 5 YearsRelevant Experience - 3-8 YearsShift Timing - 11AM - 8PMPrimary skills - vulnerability & assessment management, VM implementation, CIS Baseline.tools like rapid 7 , tenable , qualys guard ( certifications are added advantage )Certifications - CISSP...


  • Kolkata, India Vodafone Idea Limited Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...


  • Kolkata, India AltaVista Tech Solutions Full time

    Who can manage multi-site enterprise level network including network maintenance, troubleshooting for network devices along with prepare, maintain documentation of network configurations, infrastructure diagram and cabling layouts, passive network etc. In-depth knowledge and experience of managing enterprise level network and security solutions. Hands on...


  • Kolkata, West Bengal, India Vodafone Idea Limited Full time

    Vodafone Idea Limited is a partnership between Aditya Birla Group and Vodafone Group, positioning itself as India's top telecom service provider. The company offers Voice and Data services nationwide across different platforms like 2G, 3G, and 4G. With a wide spectrum portfolio to meet the increasing demand for data and voice services, Vodafone Idea is...

  • Associate - Projects

    3 weeks ago


    Kolkata, India Cognizant Technology Solutions Full time

    **Team Lead** **Qualification**: Bachelor's in Science/ Commerce/Engineering or equivalent ** Responsibility**: **Business/Customer**: - Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs. - Adherence to customer security and compliance requirements. - Implementation of approved change requests...