Crm Executive

3 weeks ago

Cuttack, Odisha, India U3S Engitech Pvt Ltd Full time

Job Title CRM Executive Customer Relationship Management Company U3S Engitech Pvt Ltd Location Cuttack Odisha Salary Range 15 000 - 25 000 per month Based on experience and skills Industry Industrial Engineering Mechanical Components Job Summary U3S Engitech Pvt Ltd is seeking a dynamic and technically sound CRM Executive to join our team in Cuttack The ideal candidate should have a strong understanding of bearings seals Plummer blocks and their associated mechanical components and must possess excellent communication and relationship-building skills to manage client accounts effectively Key Responsibilities Build and maintain strong relationships with existing and new industrial clients Understand and explain the technical aspects of bearings seals Plummer blocks and related products to customers Handle inquiries provide quotations follow up for orders and manage post-sales support Coordinate with the sales and technical teams for timely order fulfillment and customer satisfaction Manage CRM software tools for tracking client interactions and updating records Identify client requirements and recommend appropriate product solutions Ensure customer retention through proactive service and periodic follow-ups Generate periodic reports on customer feedback order status and service quality Required Skills and Qualifications Graduate Diploma in Mechanical Engineering or any relevant field 1-3 years of experience in a CRM Sales Back-office role preferably in industrial product sales or engineering supply companies Strong knowledge of bearings oil seals housing blocks Plummer blocks couplings and other mechanical accessories Good communication skills in English Hindi and Odia Proficient in MS Office Excel Word and CRM software tools Strong organizational and documentation skills Preferred Candidate Profile Experience working with distributors or manufacturers of mechanical parts Capable of handling technical documentation and preparing commercial proposals Problem-solving attitude and ability to work independently under deadlines Interested candidates may send their updated resume to hrd u3sengitech com or contact us at 7978976283 Job Types Full-time Permanent Pay 18 000 00 - 25 000 00 per month Benefits Health insurance Paid sick time Paid time off Provident Fund Work Location In person

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