Senior Client Partner

3 weeks ago

Noida, Uttar Pradesh, India Access Healthcare Full time
Job Description

We are seeking a Senior Client Partner - AR Caller with experience in US Healthcare to join our team. The ideal candidate will be responsible for resolving outstanding balances on patient accounts by making calls to insurance companies, managing AR accounts, and handling patient billing queries. This role requires a fast learner with excellent communication skills who can adapt to a night shift schedule.

Key Responsibilities

- Perform calls to insurance companies to resolve outstanding balances on patient accounts from aging reports.
- Manage Accounts Receivable (AR) accounts by ensuring accurate and timely follow-up.
- Resolve billing issues that have resulted in payment delays.
- Establish and maintain excellent working relationships with internal and external clients.
- Escalate difficult collection situations to management in a timely manner.
- Make calls to clearing houses and EDI departments of insurance companies for any claim transmit disputes.
- Review provider claims that have not been paid by insurance companies.
- Handle patients billing queries and update their account information.

Skills and Qualifications

- Skills:
- Fast learner with excellent communication skills.
- Adaptive to meet operational goals.
- Knowledge of patient insurance eligibility verification.
- Basic working knowledge of MS Office.
- Qualifications:
- Experience in AR Calling or follow-up with US Healthcare (provider side).
- Flexibility to work in a night shift, according to US office timings and holiday calendars.

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