
Client Partner
3 weeks ago
We are seeking a Client Partner - AR Quality Analyst with expertise in Revenue Cycle Management (RCM) and Accounts Receivable (AR) processes. The ideal candidate will be instrumental in ensuring high-quality work delivery, identifying training opportunities, and recommending corrective actions to enhance operational efficiency. This role requires excellent communication, interpersonal skills, and the ability to thrive in a fast-paced environment.
Key Responsibilities
- Meet daily with Team Leaders/Supervisors and teammates to review previous day's quality results.
- Highlight potential issues in operations to management.
- Work closely with new hires, anyone new to a process, or those experiencing difficulties with errors to ensure future quality work delivery.
- Trend errors to determine training opportunities.
- May provide small group or one-on-one training/cross-training.
- Develop recommendations for corrective action based on quality issues.
- Maintain current knowledge of billing requirements and system practices and recommend new procedures.
- Must be able to meet established production and quality standards.
- Maintain and track accuracy rates for all customers.
Skills and Qualifications
- Skills:
- Expert-level knowledge in Medical Billing, RCM, and AR processes.
- Proficiency in Microsoft Word and Excel, as well as Internet/Web applications.
- Excellent interpersonal skills and the ability to collaborate effectively.
- Excellent written and verbal communication skills in English.
- Ability to work in a fast-paced environment and meet deadlines.
- Qualifications:
- Experience in Medical-Healthcare billing or Healthcare billing.
- Only medical billing experienced candidates should apply.
- People with client servicing experience and process transition experience can also apply.
- Looking for immediate joiners only.
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