Business Support Associate

3 weeks ago

Cannanore KL IN Medcity Study Abroad Full time

Job Title Business Support Associate Company Medcity Study Abroad Location Kannur Employment Type Full-time Salary 12 000 - 20 000 plus performance-based incentives promotions Key Responsibilities Lead Generation- Proactively contact potential students and parents via outbound calls to introduce Medcity Study Abroad s services Identify and qualify leads through targeted calling and follow-up communication Lead Calls and Conversion- Make initial calls to potential leads explain services qualify their interest and update the lead database accurately Coordinate follow-ups forward qualified leads to the counsellor sales team and work towards achieving lead conversion targets Database CRM Management- Maintain accurate and up-to-date records of all calls leads and follow-up activities in the CRM system Ensure timely updates on lead status to support smooth coordination with the counselling team Customer Engagement- Respond promptly to inquiries received via phone email or social media Build rapport with students and parents to establish trust and maintain long-term engagement Collaboration Support - Work closely with the counselling and operations team to ensure a seamless transition from lead generation to admission Assist in promotional campaigns webinars and events to boost lead flow Target Achievement- Meet daily weekly and monthly targets for calls lead generation and conversions Maintain a results-driven approach while ensuring quality communication standards Send your CV to operationsmanager mioc miak in 91 95620 06688 91 97457 33233 Job Type Full-time Ability to commute relocate Kannur Kerala Reliably commute or planning to relocate before starting work Preferred Language English Preferred Work Location In person

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