Salarybox - Implementation & Solutions Consultant (2-5 Yrs) Gurgaon/gurugram (after-sales/customer Service)
2 weeks ago
About SalaryBox - SalaryBox is a solution that makes employee management effortless Our product offers a range of features from time and attendance tracking to employee payments and much more We help small businesses manage their payroll by eliminating the hassle of manual paper-based processes with our service You ll always know what you owe employees when payments are due and who s been paid With our automated system you can have your payroll processed in seconds right from the palm of your hands - Our customers enjoy peace of mind knowing their company is following all regulations Founded in 2020 we have raised capital from top-tier investors including Y Combinator DoorDash Inc s Gokul Rajaram former Tinder and Spotify executive Sriram Krishnan and former Facebook executive Anand Chandraskeran Our values are rooted in Customer Empathy a relentless obsession with Product Innovation Our passion to build an extremely useful and usable product has helped us grow significantly within a small span of time Website https www salarybox in LinkedIn role We re looking for an Implementation Solutions Consultant who will own the complete deployment journey for our key clients This isn t just about software setup you will be the bridge between complex business requirements and technical solutions leading implementations that often involve multiple stakeholders custom workflows and significant organizational change What You Will Do Lead End-to-End Implementations Take ownership of the full deployment lifecycle from understanding client requirements scoping configuration training to successful go-live Client Engagement Work directly with senior client stakeholders to capture business needs identify process gaps and translate them into workable SaaS solutions Documentation Solutioning Prepare BRDs PRDs workflows and technical documentation specifically to customer requirements needs Problem Solving Act as the go-to expert for clients by resolving roadblocks suggesting workarounds and ensuring smooth adoption and know the best ways to leverage software features for quick resolutions Product Feedback Loop Gather structured client feedback and share actionable insights with our product team to influence roadmap prioritization ROI Focused Delivery Ensure every rollout delivers measurable value and client satisfaction increasing long-term retention and upsell opportunities Cross-functional Collaboration Partner with Sales Product and Customer Success to ensure a seamless deployment-to-support handover What We Are Looking For Experience 2-5 years in SaaS implementation enterprise onboarding client success preferably in HRTech PayrollTech ERP or SaaS for Enterprises Technical Analytical Skills Ability to translate business processes into software workflows troubleshoot configurations and lead technical discussions confidently Documentation Hands-on experience in writing BRDs PRDs workflows and user training implementation documents Communication Excellent communication written verbal and presentation skills Ability to engage confidently with senior stakeholders Leadership Experience mentoring or managing small teams during complex deployments Problem-Solving Mindset Independent thinker who can resolve client pain points with creative solutions Client-Centric Strong focus on driving adoption ROI and long-term retention for clients ref updazz com
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Gurgaon, Haryana, India SalaryBox Full timeAbout the company SalaryBox is a solution that makes employee management effortless Our product offers a range of features from time and attendance tracking to employee payments and much more We help small businesses manage their payroll by eliminating the hassle of manual paper-based processes with our service You ll always know what you owe...
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Gurgaon, Haryana, India MannuBhai Service Expert Full timeWe re Hiring Customer Care Executive Follow-Up Role Location Gurgaon Haryana- Open Positions 2 Female Candidates Working Days 6 Days a Week - Rotational OffPosition Customer Care Executive CCE - Follow-Up Key Responsibilities - Make follow-up calls to existing and potential customers - Maintain accurate records of calls and update CRM regularly -...
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Gurgaon, Haryana, India SalaryBox Full timeAbout SalaryBox SalaryBox is a solution that makes employee management effortless Our product offers a range of features from time and attendance tracking to employee payments and much more We help small businesses manage their payroll by eliminating the hassle of manual paper-based processes with our service you ll always know what you owe...
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Gurgaon, Haryana, India SalaryBox Full timeAbout SalaryBox:SalaryBox is a solution that makes employee management effortless.Our product offers a range of features, from time and attendance tracking to employee payments, and much more.We help small businesses manage their payroll by eliminating the hassle of manual, paper-based processes with our service.You'll always know what you owe employees when...
