Reception Incharge

Coordinator - Patient Service Location Al- Azhar Medical College Super specialty Hospital Ezhalloor Salary Best in the industry Qualifications MSW MHA Key Responsibilities Greeting and Assisting Visitors Welcome guests and visitors in a professional friendly manner Direct visitors to the appropriate department or individual Ensure the front desk is attended at all times even when busy with other tasks Managing Phone Calls Answer and route incoming phone calls take messages or direct calls to the appropriate staff members Provide information to callers assist with inquiries and handle customer concerns or complaints in a polite and helpful manner Administrative Support Maintain and organize the reception area keeping it neat tidy and welcoming Handle basic administrative tasks such as filing photocopying and faxing Assist with scheduling appointments meetings and conference room bookings Prepare and manage correspondence such as emails letters and packages Managing Mail and Deliveries Receive sort and distribute incoming mail and packages Coordinate outgoing mail and deliveries ensuring accurate addresses and proper documentation Data Entry and Record Keeping Maintain an accurate log of visitors clients or deliveries Input data into company databases and spreadsheets as required Update internal directories and contact lists Scheduling and Appointment Coordination Schedule appointments and coordinate meeting times for staff and clients Confirm appointments and send reminders to clients or visitors Organize and maintain calendars ensuring no scheduling conflicts Customer Service Address customer queries and complaints with a positive and professional attitude Offer assistance with general inquiries provide directions or help with issues as needed Security and Access Control Monitor access to the building and ensure that only authorized individuals are allowed entry Issue visitor badges or temporary passes when necessary General Office Duties Assist with maintaining office supplies keeping track of inventory and ordering replacements Support other departments with administrative tasks such as preparing reports or presentations Assist with the organization of company events meetings or special projects Experience Skills Previous experience as a receptionist or in a customer service role is preferred Excellent communication and interpersonal skills Strong problem-solving analytical and decision-making skills Ability to work under pressure and manage multiple tasks simultaneously Job Types Full-time Permanent Pay From 15 000 00 per month Benefits Food provided Provident Fund Work from home Experience Microsoft Office 1 year Preferred Front desk - Receptionist 1 year Preferred total work 1 year Preferred Language English Preferred Work Location In person