[Immediate Start] Customer Success Manager
4 weeks ago
Job Description Responsibilities - Act as a product advisor to our clients, working towards achieving their business goals and success metrics. - Ability to manage client relationships and expectations. - Goal-oriented and data-driven to actively track bot performance and drive metrics like CSAT, NPS, Adoption, and Usage for clients. - Analyze customer data to improve the end-user experience. - Collecting product feedback and conveying ideas for improvement to our technical teams. - Gather product feedback/features that can help define the product roadmap. - Educate the clients about the working of the BusinessOnBot's Dashboard, reporting structure, and other relevant features. - Drive product adoption with the ability to cross-sell/up-sell. Requirements - 2+ years of experience in Customer Success in SaaS. - Good product thinking is mandatory. - Exceptional communication and presentation skills, coupled with excellent listening skills. - Strong negotiation, communication, and presentation skills. - Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products. - Analytical and data-driven with the ability to work with multiple stakeholders. This job was posted by Kirushanth Kumar from BusinessOnBot.
-
Customer Success Consultant
4 weeks ago
Bengaluru, India Sage Full timeJob Description Job Description As a Customer Success Consultant at Sage, you'll play a critical role in helping customers quickly realize value from their investment in Sage. You will own the end-to-end onboarding process for customer accounts of significant complexity, ensuring a seamless experience and a successful go-live. This role requires strong...
-
▷ [Immediate Start] Customer Success Manager
2 weeks ago
Chennai, India Wati Full timeJob Description Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging...
-
▷ Immediate Start: Customer Success Manager
1 week ago
Bengaluru, India Tars Full timeTars is seeking an experienced Customer Success Manager to join our Customer Success team. In this role, you will drive value for our existing customer accounts through strategic engagement, technical guidance, and proactive relationship management. Key Responsibilities - Customer Onboarding & Implementation: Guide customers through solution implementation...
-
(Immediate Start) Customer Success Manager
10 hours ago
Bengaluru, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1)LOCATION : BangaloreREPORTING TO : VP, Customer SuccessEXPERIENCE : >6 YearsBRIEF DESCRIPTIONAs a Client Success Manager (CSM), you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive maximum...
-
Customer Success Executive
4 weeks ago
Hyderabad, India Global University Systems Full timeJob Description Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive,...
-
India Sprinto Full timeJob Description Sprinto is a leading platform that automates information security compliance. By raising the bar on infosec, Sprinto ensures compliance, enables healthy operational practices, and allows businesses to grow and scale with unwavering confidence. We are a remote-first company with over 350+ employees, serving 2500+ customers across 75+...
-
▷ Immediate Start! Customer Success Executive –
2 weeks ago
Bengaluru, India Qoruz Full timeCustomer Success Executive – (MarTech) Experience: 1-2 years Location: HSR Layout, Bangalore About Qoruz, the Journey, and Life at Qoruz: https://bit.Ly/TheQoruzLife Job Description: - Customer Onboarding & Engagement – Lead the onboarding journey for new customers, ensuring a seamless transition and helping them derive maximum value from our MarTech...
-
Customer Success Manager
9 hours ago
Bengaluru, India Crest AI Full timeJob Description About the Role We're looking for a Customer Success Manager to drive product adoption, build strong client relationships, and lead long-term success across key accounts. You will be a crucial part of ensuring our D2C and SMB clients scale profitably using our AI-powered planning and automation platform. Role Responsibilities - Own onboarding,...
-
Customer Success Manager
3 weeks ago
Bengaluru, India Wayground (formerly Quizizz) Full timeJob Description This Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It's a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and...
-
Customer Success Manager
4 weeks ago
Bengaluru, Karnataka, India, Karnataka Lemnisk Full timeThe Customer Success Manager is a critical position that will work closely with the founders and leadership team of Lemnisk. We are looking for a maverick who is passionate about increasing the digitals share of business for different verticals.Key Responsibilities● Overall responsibility of monthly/quarterly/annual revenue from set of Strategic...