Customer Care Executive

2 weeks ago


Karnal HR IN Ambica Rice mill Full time

Answer inbound customer calls emails and chats promptly and professionally Resolve product or service issues by clarifying customer complaints and determining the cause Provide accurate valid and complete information using the right tools and methods Follow up to ensure resolution and customer satisfaction Maintain detailed records of customer interactions and transactions Escalate complex issues to the appropriate department when necessary Assist with placing orders refunds and exchanges Identify and assess customers needs to achieve satisfaction Follow communication procedures guidelines and policies Contribute to team effort by accomplishing related tasks as needed Job Type Full-time Pay 15 000 00 - 20 000 35 per month Benefits Paid sick time Provident Fund Schedule Day shift Morning shift Work Location In person



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