Senior Sales Executive

1 week ago

Jalgaon, Maharashtra, India RL Jewels Full time

Job description Job Title Senior Sales Executive Location RL Jewels Jalgaon Job Type Full-time As a Senior Sales Executive at RL Jewels you will play a pivotal role in enhancing our customers shopping experience and ensuring they receive exceptional service You will be the face of our brand responsible for guiding customers through their jewelry purchases and building lasting relationships Your expertise in jewelry attention to detail and strong communication skills will drive sales and uphold our reputation for quality and trust Key Responsibilities Customer Service Greet customers warmly engage them in conversation to understand their needs and provide personalized assistance to help them make well-informed jewelry purchases Sales Guide customers in selecting jewelry that aligns with their preferences budget and requirements Explain product details materials and craftsmanship and confidently close sales Product Knowledge Develop in-depth knowledge of our jewelry collections including gemstones metals designs and the latest trends to better educate and assist customers Upselling and Cross-Selling Introduce customers to complementary pieces promotions or services that enhance their shopping experience Inventory Management Monitor stock levels and inform management of inventory needs Assist in regular inventory counts and ensure proper display of products Customer Relationship Management Maintain a database of clients noting their preferences and special occasions to encourage repeat business Store Maintenance Ensure the store is clean organized and products are displayed attractively to provide a welcoming shopping environment After-Sales Service Address any after-sales inquiries ensuring customer satisfaction and handling exchanges or repairs as per store policies Skills and Qualifications Proven experience in retail sales preferably in jewelry or luxury goods Excellent communication and interpersonal skills Strong customer service orientation and ability to understand clients needs Attention to detail and a passion for jewelry and fashion trends Basic knowledge of inventory management and familiarity with sales software Team player with a proactive attitude and problem-solving skills Benefits Competitive salary In-store training and career development opportunities Employee discounts on jewelry purchases Job Type Full-time Pay 13 329 53 - 20 946 33 per month Benefits Provident Fund Work Location In person

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