SERVICENOW CMDB

2 days ago

Hyderabad, India Tata Consultancy Services Full time

Dear Professional,

Greetings from TATA CONSULTANCY SERVICES LIMITED

Thank you for exploring career opportunities with Asia's largest IT company

Exciting # Job Opportunities for # Experienced Professionals

TCS HIRING -SERVICENOW CMDB

Total Experience Range: 6- 12 years

Mode of Interview: ONLINE

JOB DESCRIPTION

- End to end management of the CMDB ensuring modelling is accurately documented and service records are maintained to the highest standard. This will cover end to end mapping from Business Service to Service
- Strong understanding and knowledge in ITIL Processes
- · Design and develop solutions within ServiceNow environment to include modifications of applications, Forms , Workflows/Flows and interfaces supporting ITIL customers
- · Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts ,Script Includes, Widgets
- · Develop and configure Notifications , UI Pages, UI Macros, ACLs, Transform Maps and other core concepts
- · Develop standards , process and support and maintenance of existing environment
- · Develop use-case scenarios for Testing
- · Assist with analyzing and converting business requirements to system requirements
- · Work with stakeholders to design testing strategies for development, QA and UAT environments
- · Working knowledge of ServiceNow release upgrade process for implementation
- · Experience with full suite of ITSM modules including Incident, Request, Problem, Change,Case managements, Service Portal, Asset Management , CMDB, Discovery, Performance Analytics, ITBM
- · Integrate ServiceNow applications with third applications using REST/SOAP APIs
- · Experience working with Javascript, JSON, AJAX, HTML, XML, Angular with advance scripting capabilities
- · Require strong debugging and troubleshooting skills
- · To be proficient in understanding the end to end deployment process

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