Solution Architect, ServiceNow CMDB, r Technology and Engineering

2 days ago

Hyderabad, Telangana, India Google Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Minimum qualifications:
  • Bachelor's degree in Computer Science, Management Information Systems, or other technical field, or equivalent practical experience.
  • Certification in ServiceNow Configuration Management Database (CMD), Certified Service Desk Manager (CSDM) (e.g., CIS - Data Foundations).
  • 12 years of experience in IT.
  • 5 years of experience in ServiceNow CMDB design and implementation.
  • Experience in data modeling, normalization, and reconciliation techniques.
  • Experience in the ServiceNow platform, including CMDB, CSDM, Discovery, Service Mapping, and IntegrationHub and experience with The Information Technology Infrastructure Library (ITIL) principles, such as Service Asset and Configuration Management (SACM).
Preferred qualifications:
  • Certification in System Administrator (CSA) and Certified Implementation Specialist (CIS) in relevant modules (e.g., ITSM, ITOM), ServiceNow Certified Implementation Specialist - Discovery (CIS-Discovery), ServiceNow Certified Implementation Specialist - Service Mapping (CIS-Service Mapping).
  • Experience with Performance Analytics or other BI/analytics platforms.
  • Experience with AI/ML data enablement, such as Now Intelligence.
  • Experience with data migrations from legacy systems.
About the job

In this role, you will design, implement, and govern the CMDB architecture and governance of our ServiceNow platform. With your subject matter experience in the Common Service Data Model (CSDM), Configuration Management Database (CMDB), and platform data governance, you will design and architect enterprise CMDB by ensuring the integrity, reliability, and effectiveness of our configuration data, which supports key business outcomes across the organization.

At Corp Eng, we build world-leading business solutions that scale a more helpful Google for everyone. As Google's IT organization, we provide end-to-end solutions for organizations across Google. We deliver the right tools, platforms, and experiences for all Googlers as they create more helpful products and services for everyone. In the simplest terms, we are Google for Googlers.

Responsibilities
  • Lead the design, architecture, and strategy for the ServiceNow CMDB, ensuring alignment with the Common Service Data Model (CSDM) framework, defining CI classes, and relationships.
  • Establish and enforce comprehensive data governance policies, standards, and procedures to maintain high levels of data quality, integrity, and consistency.
  • Architect and oversee integrations with data sources, including ServiceNow Discovery and IntegrationHub, to ensure accurate and automated CMDB population.
  • Design and implement Service Mapping to visualize service-to-infrastructure dependencies, providing a clear view of IT service composition.
  • Monitor and optimize CMDB performance, health, and scalability, using dashboards and metrics to report on status and compliance. Act as a subject matter expert, mentoring team members on CMDB best practices, and collaborate with stakeholders to gather requirements and deliver effective data solutions.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

  • ServiceNow CMDB Professional

    6 days ago

    Hyderabad, Telangana, India IDESLABS PRIVATE LIMITED Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are looking for a skilled professional with 6-18 years of experience to join our team as a ServiceNow CMDB expert. The ideal candidate will have a strong background in ServiceNow CMDB and excellent analytical skills.Roles and ResponsibilityDesign, implement, and manage ServiceNow CMDB solutions.Collaborate with cross-functional teams to identify and...

  • Servicenow ITOM CMDB

    1 week ago

    Hyderabad, Telangana, India Axiom Software Solutions Limited Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Title : Servicenow ITOM CMDB - TCSLocation : New YorkW2 contract RequirementsJob Description:• In-depth experience with ServiceNow IT Operations Management (ITOM) modules, particularly Configuration Management Database (CMDB).• Proven track record of implementing and managing CMDB and Discovery solutions in ServiceNow.• Strong understanding of ITIL...

  • Staff Solution Architect

    6 days ago

    Hyderabad, Telangana, India ServiceNow Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Staff Solution Architect

    6 days ago

    Hyderabad, Telangana, India ServiceNow Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • ServiceNow CMDB SME

    2 weeks ago

    Hyderabad, Telangana, India Kyndryl Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAre you...

  • Staff Solution Architect

    3 days ago

    Hyderabad, Telangana, India ServiceNow Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • Staff Solution Architect

    1 day ago

    Hyderabad, Telangana, India ServiceNow Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...

  • ServiceNow Lead Architect

    5 days ago

    Hyderabad, Telangana, India SELECCIÓN Consulting Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    ServiceNow Lead ArchitectPosition: ServiceNow Lead ArchitectExperience: 8+ YearsLocation: HyderabadEmployment Type: Full-time (WFO)Notice Period: Immediate to 30 days Job Summary:The role would be for Design and Architect ServiceNow Platform. The Architect will work very closely with Process/Lead Architects, Customer personnel, Business Analyst(s), Senior...

  • ServiceNow Architect

    2 days ago

    Hyderabad, Telangana, India Tata Consultancy Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    DearAspirant,Greetings fromTCS TCS presents excellent opportunity forServiceNow ArchitectExp:8 - 18 YearsExp: Hyderabad / ChennaiExperience as ServiceNow ArchitectStrong understanding of ServiceNow modules such as ITSM, ITOM, CMDB, HRSD, CSM, and others.Proven experience in designing and implementing ServiceNow workflows, business rules, and...

  • Staff Solution Architect

    4 weeks ago

    Hyderabad, Telangana, India Warner Bros. Discovery Full time

    Who We Are : When we say, the stuff dreams are made of, were not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBDs vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers...