Front Office Supervisor

3 days ago

Medinipur WB IN Amar Tree Group Full time

Key Responsibilities Supervise and guide front office staff to ensure smooth operations Manage check-in check-out billing and reservation processes Handle guest queries complaints and escalations professionally Ensure proper maintenance of front desk records registers and reports Coordinate with housekeeping F B and other departments for guest requirements Monitor lobby cleanliness guest movement and service standards Train and mentor new front office team members Maintain high levels of customer satisfaction and hospitality standards Manage staff duty roster and ensure adequate shift coverage Ensure compliance with company policies procedures and service protocols Job Type Full-time Pay 12 000 00 - 18 000 00 per month Benefits Flexible schedule Food provided Paid sick time Experience Hotel 2 years Required IDS 1 year Required Location Medinipur West Bengal Required Work Location In person

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