Client Servicing Manager

3 weeks ago

Hyderabad India The Hatch Project Pvt. Ltd. Full time

Job Description

Organization : The Hatch Project Pvt. Ltd.

Designation : Client Servicing Manager - Hyderabad

Looking out For:

- An accomplished Client Servicing Specialist with proven expertise in building strong client relationships, understanding brand needs, and delivering impactful, results-driven campaigns consistently, particularly within agency environments. Experienced in managing accounts across Hotel, Hospitality, Lifestyle, Corporate, Startup, and Entertainment sectors.
- 45 years of agency experience is essential.

Here's what you'll be doing:

- Supervise with the assigned CS to engage and ensure the agreed terms and conditions are delivered to all PR clients.
- Supervise Account Managers on Maintaining Client folders, Internal and External Communications.
- Holding regular meetings, internal and external, for brand gear shifts by each quarter.
- Competitor Analysis by each category for better strategic growth.
- Weekly and Monthly Reports with growth graphs.
- Collaborate with the PR + IE team to ensure smooth operations.
- Develop an out-of-the-box marketing strategy for THP clients with PR account managers.
- Monitor and respond to comments, messages, and mentions on client queries across THP platforms.
- Foster positive interactions with the online community to build brand awareness and customer loyalty.
- Accountability on deliverables and regular meetings with internal and external stakeholders.
- Average Accounts up to 20 with a team of 5-6 team members.

Pro tip : If you manage to get our attention with your application, you're almost there.

Write to us at [Confidential Information]

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