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Technical ASSOCIATE

4 weeks ago

Pune India 3M Full time

Job Description 3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter. Job Description Position Title: Technical Associate Department: Adhesive Tapes Division Location: Ranjangaon Pune Reports To: Advance engineer Role Overview The Technical Associate will be responsible for providing technical support, testing, and application development for adhesive tape products. The role involves collaborating with the quality, R&D, and sales teams to ensure product performance, resolve customer complaints, and support business growth through technical expertise. Key Responsibilities - Product & Application Support - Provide technical guidance to internal teams and customers on adhesive tape applications. - Conduct product trials, demonstrations, and application feasibility studies. - Assist in selecting the right adhesive tape solution for different customer needs. - Testing & Analysis - Perform laboratory testing (peel strength, shear, tack, adhesion to various substrates, etc.). - Analyze customer complaints and conduct root cause analysis. - Maintain testing records, generate technical reports, and suggest corrective actions. - Quality & Compliance - Support quality assurance team in evaluating incoming raw materials and finished goods. - Ensure product specifications comply with industry standards and customer requirements. - Participate in audits and certification processes (ISO/IATF/Customer audits). - Process & Development - Collaborate with R&D for new product development and customization. - Provide feedback on process improvements to reduce defects, improve performance, and optimize costs. - Support scale-up from lab trials to shop-floor production. - Customer Interaction - Support sales team during technical discussions with customers. - Visit customer sites for technical trials, troubleshooting, and training. - Document and share application case studies to build technical knowledge base. Key Skills & Competencies - Good understanding of substrates (plastics, metals, foams, textiles, etc.). - Analytical mindset with problem-solving and root cause analysis skills. - Strong written and verbal communication skills. - Ability to work cross-functionally with production, quality, and sales teams. Qualifications - Bachelor's degree / Diploma in Engineering or related field. - 13 years of experience in adhesives, tapes, coatings, or related industry preferred (freshers with strong technical aptitude can also be considered). Key Performance Indicators (KPIs) - Reduction in customer complaints. - On-time resolution of technical queries. - Number of successful trials and new applications supported. - Accuracy and timeliness of technical documentation and reports. Learn more about 3M's creative solutions to the world's problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M. Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.