Technical Support Associate

1 week ago


Pune, India Ghrs Training Full time

Job Description Ghrs Training is looking for a Technical Support Associate to join our team, providing essential support in an international voice environment. If you're a graduate with experience in service desk operations and ticketing tools, this role is for you Key Responsibilities: - Provide first-line technical support to international customers via voice. - Resolve technical issues related to hardware, software, and basic network connectivity. - Utilize ticketing tools to accurately document, track, and manage all customer interactions and resolutions. - Escalate complex or unresolved issues to higher-tier support teams when necessary. - Deliver excellent customer service by maintaining a professional demeanor and providing clear, concise solutions. About You: - You are a Graduate from any discipline. - You have a minimum of 1 year of experience in a Service Desk role. - You are proficient in using Ticketing Tools for support management. - You possess excellent communication skills in English, suitable for an international voice process. - You are customer-focused, with strong problem-solving abilities and attention to detail



  • Pune, Maharashtra, India Rocket Software Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description It's fun to work in a company where people truly BELIEVE in what they're doingSummary: The Associate Technical Support Engineer assists Rocket customers with questions and problems regarding the installation, setup, configuration and functionality of Rocket Software products. The Engineer will troubleshoot reported symptoms to aid in the...


  • Pune, Maharashtra, India workday technical consultant Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Job Description Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our...


  • Pune, Maharashtra, India PTC Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to...


  • Pune, Maharashtra, India PTC Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to...


  • Pune, India Red Hat Full time

    Job Description About The Job The Red Hat Global Support Services team is seeking an Associate Technical Support Engineer to join us in Pune, India. The Global Support Services team focuses on resolving issues for enterprise customers by providing high-level technical support and sustaining engineering services to maximize uptime and reduce IT costs. You'll...


  • Pune, Maharashtra, India Hiresquad Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    / Technical Support / International BPOTechnical Support Analyst || International BPO 'CANDIDATES HAVING NOTICE PERIOD OF MORE THAN A WEEK PLS DO NOT APPLYLOOKING FOR IMMEDIATE JOINERFRESHER CAN ALSO APPLY (Must have Technical Knowledge )OR1 Yr of Technical Support Exp (Must have Technical Knowledge )Salary Based on the Exp of CandidateWORK FROM...


  • Pune, Maharashtra, India Spes Manning Full time ₹ 2,40,000 - ₹ 4,30,000 per year

    Call or WA on Rashmi MDesignation - Technical Support AssociateLocation - PuneProcess - Voice Technical Support ( Hardware ) for US ClientEligibility - Any Graduate Fresher or Under Graduate with 06 months experienceStrong knowledge of Hardware Networking , BIOS , POST , Ip AddressExcellent English Communication skills are mustNight ShiftsWork from...


  • Pune, Maharashtra, India HP Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Field Technical Support AssociateDescription -This role is responsible for delivering tailored post-sales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly. The role troubleshoots IT...


  • Pune, Maharashtra, India Ghrs Training Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Role - Process Associate | Technical support | IT Help deskExp - Min 1 Year Skills - International Technical support | Service Desk | Help deskLoc - Pune5 Days working 2 days rotational off | both ways cabs

  • Technical ASSOCIATE

    2 days ago


    Pune, Maharashtra, India 3M Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.Job Description:Position Title: Technical AssociateDepartment: Adhesive Tapes...