RO:RL - Operation CPC Customer Service - Retail
2 days ago
Job Description About Retail Lending Department: The Retail Lending Department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the rural lending business of the bank About the Role: The CPC Customer Service role is responsible for servicing customer queries and requests post disbursal of loans via addressing queries, assisting in resolution of complaints and managing the service requests raised. They are also responsible for handling of escalations. They are responsible for addressing all customer service requests and closure in timely manner. Key Responsibilities - Ensure servicing customer queries and requests post disbursement of loans, esp. to walk - in customers at RAC Service Desks - Ensure Service Request Management - Handle customer complaints and escalations and ensure adherence to TAT and QoC - Ensure Cross Sell - Service to Sales. Qualifications: Optimal qualification for success on the job is: - Graduate / Post graduate in Management. Role Proficiencies: For successful execution of the job, the candidate should possess the following: - Ability to ensure delightful customer experience - Ability to close service requests within TAT and as per QoC - Handling of escalations in professional and timely manner #ComeAsYouAre We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply
-
(Only 24h Left) RO:RL
3 weeks ago
Mumbai, India Axis Bank Full timeJob Description RO:RL - Operation Customer Service Team - Retail-Activity Champion INTERNAL USAGE: No. of Vacancies: 1 Reports to: Is a Team leader No Team Size: 4-5 Grade: M/SM/AVP Business: Retail Operations Department: Operations Sub-Department: Customer Service Location: Virtual-Mumbai About Central Customer Service Team Axis Banks Central Customer...
-
Secunderabad, India Axis Bank Full timeJob Description About Retail Lending: The Retail Lending department focuses on the lending business of the bank by offering various loan products like home loans, car loans, and personal loans among others. They also offer working capital loans and business loans for small businesses and is also responsible for the rural lending business of the bank. About...
-
RO:RL - Operation Customer Service Team - Retail
2 weeks ago
Mumbai, India Axis Bank Full timeJob Description About Retail Lending: The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the rural lending business of the bank About...
-
Senior Customer Service Associate
2 weeks ago
Jaipur, India Reliance Retail Full timeJob Description Company Overview Reliance Retail is India's largest, fastest growing and most profitable retailer with a vast omni-channel presence. Established in 2006, we aim to revolutionize retail with excellent value propositions, quality products, and unmatched shopping experiences. Serving over 193 million loyal customers across a range of categories,...
-
RO:RL - Operations Coordinator
2 days ago
Bhiwandi, India Axis Bank Full timeJob Description Name of unit : Retail Assets Operations INTERNAL USAGE: No. of Vacancies: 1 Reports to: Is a Team leader N Team Size: Grade: Assistant Manager / Deputy Manager Business: Retail Operation Department: Retail Operation Sub-Department: RL - Operations Location: Name of Unit Role Key Responsibilities 1. Manage a Zone consisting of 3 to 4 Regions...
-
Retail Store Manager
2 weeks ago
Hyderabad, India Reliance Retail Full timeCompany Overview Reliance Retail is India's largest and fastest growing retailer with a diverse omni-channel presence, integrating store concepts, digital, and new commerce platforms. Known for its outstanding value proposition, superior products, and unmatched shopping experience, Reliance Retail boasts a vast network of over 15,000 stores in 7,000+ cities....
-
Retail Store Manager
2 days ago
Alwar, India Reliance Retail Full timeJob Description Job Summary: We are seeking a highly motivated and experienced Retail Store Operations Manager to lead daily store operations, ensure outstanding customer experience, drive store profitability, and implement best practices across store teams. The ideal candidate should have strong leadership, operational, and people management skills within a...
-
Retail Store Manager
2 weeks ago
Hingoli, India Reliance Retail Full timeJob Description Company Overview Reliance Retail, India's largest and most profitable retailer, offers a diversified omni-channel presence with integrated store concepts, digital, and new commerce platforms. With over 15,000 stores across 7,000+ cities, Reliance Retail serves a customer base of more than 193 million, providing superior quality products and...
-
Retail Store Manager
4 days ago
Nagpur, India Reliance Retail Full timeJob Description Company Overview Reliance Retail is India's largest and most profitable retailer, leading the market through its omni-channel presence, diverse store concepts, digital platforms, and strong commitment to delivering quality products and superior shopping experiences across 7,000+ cities nationwide. Job Overview As a Senior Retail Store Manager...
-
Operations manager
2 weeks ago
Patna, India Reliance Retail Full timeJob Description Company Overview Reliance Retail is India's largest and fastest growing retailer, revolutionizing retail since 2006 with a strong omni-channel presence. Serving 193 million+ customers across 7,000+ cities and 15,000+ stores, Reliance Retail is committed to delivering exceptional value, quality, and a superior shopping experience nationwide....
