RO:RL - Operation CPC Customer Service - Retail
2 weeks ago
Job Description About Retail Lending Department: The Retail Lending Department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the rural lending business of the bank About the Role: The CPC Customer Service role is responsible for servicing customer queries and requests post disbursal of loans via addressing queries, assisting in resolution of complaints and managing the service requests raised. They are also responsible for handling of escalations. They are responsible for addressing all customer service requests and closure in timely manner. Key Responsibilities - Ensure servicing customer queries and requests post disbursement of loans, esp. to walk - in customers at RAC Service Desks - Ensure Service Request Management - Handle customer complaints and escalations and ensure adherence to TAT and QoC - Ensure Cross Sell - Service to Sales. Qualifications: Optimal qualification for success on the job is: - Graduate / Post graduate in Management. Role Proficiencies: For successful execution of the job, the candidate should possess the following: - Ability to ensure delightful customer experience - Ability to close service requests within TAT and as per QoC - Handling of escalations in professional and timely manner #ComeAsYouAre We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply
-
Bengaluru, India Axis Bank Full timeJob Description About Retail Lending: The Retail Lending department focuses on the lending business of the bank by offering various loan products like home loans, car loans, and personal loans among others. They also offer working capital loans and business loans for small businesses and is also responsible for the rural lending business of the bank. About...
-
RO:RL - Regional Customer Service Manager
3 weeks ago
Chennai, India Axis Bank Full timeJob Description Name of unit : Retail Assets Operations INTERNAL USAGE: No. of Vacancies: 1 Reports to: Is a Team leader N Team Size: Grade: Manager / Senior Manager Business: Retail Operation Department: Retail Operation Sub-Department: RL - Operations Location: Name of Unit Role Key Responsibilities 1. Monitor all the metrics of Customer Service for all...
-
Mumbai, India Axis Bank Full timeJob Description About Retail Lending: The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the rural lending business of the bank About...
-
Associate - Retail - CPC Operations
2 weeks ago
Hyderabad, Telangana, India Tata Capital Full time ₹ 5,00,000 - ₹ 10,00,000 per yearKey Responsibilities: Loan Application Processing:Receive, verify, and process retail loan applications and related documents as per company guidelines. Data Entry & Validation:Accurately enter customer and loan information into the system, ensuring data integrity and consistency. Documentation Compliance:Check loan application documents for completeness...
-
Senior Customer Service Associate
4 weeks ago
Jaipur, India Reliance Retail Full timeJob Description Company Overview Reliance Retail is India's largest, fastest growing and most profitable retailer with a vast omni-channel presence. Established in 2006, we aim to revolutionize retail with excellent value propositions, quality products, and unmatched shopping experiences. Serving over 193 million loyal customers across a range of categories,...
-
▷ [Only 24h Left] Retail Store Manager
4 weeks ago
Hyderabad, India Reliance Retail Full timeJob Description Company Overview Reliance Retail is India's largest and fastest growing retailer with a diverse omni-channel presence, integrating store concepts, digital, and new commerce platforms. Known for its outstanding value proposition, superior products, and unmatched shopping experience, Reliance Retail boasts a vast network of over 15,000 stores...
-
Retail Store Manager
2 weeks ago
Hyderabad, Telangana, India Reliance Retail Full time ₹ 5,00,000 - ₹ 15,00,000 per yearCompany OverviewReliance Retail is India's largest and fastest growing retailer with a diverse omni-channel presence, integrating store concepts, digital, and new commerce platforms. Known for its outstanding value proposition, superior products, and unmatched shopping experience, Reliance Retail boasts a vast network of over 15,000 stores in 7,000+ cities....
-
Retail Store Manager
3 weeks ago
Alwar, India Reliance Retail Full timeJob Description Job Summary We are seeking a highly motivated and experienced Retail Store Operations Manager to lead daily store operations, ensure outstanding customer experience, drive store profitability, and implement best practices across store teams. The ideal candidate should have strong leadership, operational, and people management skills within a...
-
Retail Store Manager
3 weeks ago
Hyderabad, Telangana, India Reliance Retail Full timeCompany Overview Reliance Retail is India s largest and fastest growing retailer with a diverse omni-channel presence integrating store concepts digital and new commerce platforms Known for its outstanding value proposition superior products and unmatched shopping experience Reliance Retail boasts a vast network of over 15 000 stores in 7 000 cities...
-
▷ Urgent: Retail Store Manager
4 weeks ago
Hingoli, India Reliance Retail Full timeJob Description Company Overview Reliance Retail, India's largest and most profitable retailer, offers a diversified omni-channel presence with integrated store concepts, digital, and new commerce platforms. With over 15,000 stores across 7,000+ cities, Reliance Retail serves a customer base of more than 193 million, providing superior quality products and...
