Regional Head-Hospitality Operations

3 weeks ago


Vasco da Gama, India Lohono Stays Full time

Lohono Stays is a premium luxury vacation rental brand in India, offering curated private homes and villas for discerning travelers. Built on the ethos of “luxury living, personalized experiences, and exceptional hospitality,” Lohono Stays caters to families, groups, and individuals seeking exclusive holiday experiences.

The brand’s portfolio includes stunning villas and estates in sought-after destinations such as Goa, Alibaug, Lonavala, Khandala, Coonoor, and the Maldives, with plans to expand internationally.

What sets Lohono Stays apart is its end-to-end hospitality service, which includes:

✔ Curated luxury homes with world-class design and amenities

✔ 24x7 concierge services for personalized experiences

✔ Private chefs, butlers, and housekeeping to deliver a five-star standard in every stay

✔ Event hosting and celebration planning in bespoke settings

Lohono Stays is part of the Isprava Group, a leader in luxury real estate and hospitality, and continues to redefine luxury travel in India and beyond.

For more information visit www.lohono.com

Isprava Group is a leader in India’s luxury holiday home market, catering to a discerning clientele through two primary verticals:

Isprava - Luxury Home Development – Design, construction, furnishing, and management of sophisticated holiday homes that seamlessly blend heritage, modernity, and sustainability.

Our distinguished client base includes renowned business leaders, legendary sports personalities, and celebrated artists from across the globe—such as Kris Gopalakrishnan (Co-Founder, Infosys), Sunil Gavaskar (Legendary Cricketer), and Farah Khan (Bollywood Filmmaker and Writer), among others.

Isprava is backed by marquee investors, including some of the world’s largest family offices such as Godrej and Piramal, alongside other reputed global professionals.

Headquartered in Mumbai, our projects span premium destinations such as Goa, Kasauli, Alibaug, and more exotic locations in India.

With significant growth planned over the coming years, Isprava offers an exciting opportunity for entrepreneurial professionals who thrive in a flat, agile, and fast-paced work environment.

For more information visit www.isprava.com

Designation: Regional Head - Hospitality Operations

BU: Lohono Stays

Dept.: Hospitality

Location: North Goa

Key Responsibilities:

- Overseeing and managing all estate managers and working closely with central team department heads on a daily basis.
- Do Recce of new homes directly or with help of team members & do necessary arrangements to get the Villas be ready to get listed on Lohono platform
- Responsible for safeguarding the quality of operations both (internal & external audits).
- Responsible for legalization, Occupational Health & Safety Act, fire regulations, and other legal requirements.
- Oversee the operations functions of all the Villas of the region, as per the Organizational chart.
- Hold regular briefings and meetings with all Estate Managers daily, weekly, monthly etc to meet the expected goals
- Ensure full compliance to Villas/ Homes of the region’s operating controls, SOP’s, policies, procedures and service standards.
- Handling complaints, and oversee the service recovery procedures.
- Responsible for the preparation, presentation and subsequent achievement of the Villas annual Operating Budget, and Capital Budget.
- Manage on-going profitability of the Villas of region, ensuring revenue and guest satisfaction targets are met and exceeded.
- Deliver regional budget goals and set other short and long term strategic goals for the property.
- A strong understanding of P&L statements and the ability to react with impactful strategies
- Ensure that monthly financial outlooks for Villas, Food & Beverage, Admin & General, Events & Experience etc. on target and accurate.
- Prepare a monthly financial reporting for the owners and stake holders.
- Draw up plans and budget (revenues, costs, etc.) of the region
- Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipments and services.
- Act as a final decision maker in hiring a key staffs: Villa Associates, GRE, HK Supervisors etc.

Key Requirement:

Education:

Any Graduate

Technical Skills:

- Proven experience in Hospitality & Housekeeping (5 years +)
- Ability and willingness to train team members to deliver results
- Ability to set targets and manage teams to achieve those targets
- Excellent written and spoken communication

Personal trails:

- Excellent planning and organizational skills
- Homeowner & Customer-service orientation
- Advanced MS Office especially PowerPoint for building proposals
- Softer Elements: Growth-oriented mindset, Solution-oriented, interested in learning and improving

Reporting to: Vice President - Hospitality

Direct Report (if any): 7-8 members (And the following team)



  • Vasco da Gama, India Jolt Method, Goa Full time

    Head of Operations (30k-40k/month, full-time, 6 days a week) Company Description: Jolt is a premium fitness, sports and wellness destination built around community, results, and long term health. More than just a gym, Jolt creates a holistic environment where training, recovery, and lifestyle come together. Our first location brings pickleball, padel, a...

  • Operations Manager

    2 weeks ago


    Vasco da Gama, India Coffee Culture Full time

    Job Description Company Description At Coffee Culture, we pride ourselves on being the hippest and most happening place to enjoy a fantastic cup of coffee and mouth-watering burgers and fresh dough pizzas. We offer an extensive menu featuring cappuccinos, lattes, specialty teas, iced drinks, and smoothies, ensuring customer delight with every visit. Our...

  • State Head

    3 weeks ago


    Vasco da Gama, India GoWin Training Full time

    Job Title State Head Sales Distribution - Architectural Hardware Digital Access Systems Hardware Fittings Experience 10 to 12 Years in Sales Channel Management Industry Architectural Hardware Building Materials Location Maharashtra Goa Employment Type Full-Time Work Mode On-Site Job Brief We are seeking an experienced State Head to...

  • Commis I/II/III

    4 weeks ago


    Vasco da Gama, India Rosetta Hospitality Full time

    Job Description General Responsibilities Assist with mise-en-place for his/her assigned station/section. Ensure has acknowledged handovers from previous shifts. Maintains the orderliness and cleanliness of the work stations, buffet area, etc. Possesses good product knowledge including types of rooms, resorts facilities, restaurant operational hours,...


  • Vasco da Gama, India BOOCH KOMBUCHA Full time

    Job Description Operations Manager & Co-Pilot | BOOCH Building India's Terroir-Driven Beverage Revolution Location: Mandrem, Goa, India (On-site) Type: Full-time, Core Team Position Compensation: Competitive salary + performance bonuses + equity participation for the right candidate The Honest Truth We're not hiring an ops manager. We're looking for a...

  • Executive Chef

    4 days ago


    Vasco da Gama, India The Cape Goa Full time

    Job Title: Executive Chef Location: The Cape Goa, Goa, India Employment Type: Full-Time Salary: Competitive, based on experience About Us: The Cape Goa is a premier dining destination known for its breathtaking ocean views, world-class hospitality, and an exceptional culinary experience. We specialise in offering a refined yet relaxed dining atmosphere,...


  • Vasco da Gama, India ALYF Full time

    Job Description Job Title:Customer Relationship Executive Location:Goa Company:SOAL Vacation Rental Management Experience:3 5 years in client servicing, hospitality, real estate, or relationship management Budget : upto 5 lacs P.A About SOAL Soal is a premium vacation rental management company committed to maximizing rental income for homeowners while...


  • Vasco da Gama, India Orion Group Of Hotels Full time

    Job Description Company Description Orion Hotels is a premium hotel chain that offers exceptional hospitality services in India and abroad. With 12 hotels currently under our banner, we pride ourselves on providing top-notch amenities and experiences to our guests. Our hotels are located in prime locations, ensuring easy access to public transport and major...


  • Vasco da Gama, India BEACH RESORT IN NORTH GOA Full time

    A well-established beachfront resort located in Salcete Taluk, South Goa is seeking a qualified and service-driven Restaurant Manager to lead day-to-day operations of its flagship dining outlet. This role is ideal for a professional with strong leadership skills, a passion for hospitality, and a track record of delivering memorable dining experiences in a...


  • Vasco da Gama, India Grand Hyatt Full time

    Job Description Organization- Grand Hyatt Goa Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Cost Controller is responsible to supervise and oversee all related areas. Qualifications Ideally...