Application Azure L2 Professional

4 weeks ago

Mumbai, India Yotta Infrastructure Full time

Job Description Job Responsibilities: - Manage and monitor allinstalled systems and infrastructure in the Azure environment to ensure highavailability. - Investigate and resolvetechnical issues related to Azure VMs, Azure AD, storage accounts, VNets, andrelated services. - Provide L2 leveltroubleshooting for incidents escalated from the L1 support team, ensuringtimely resolution and documentation. - Perform daily health checks ofAzure subscriptions and ensure alerts are addressed within SLA. - Maintain, configure, andtroubleshoot hybrid cloud solutions (on-premises and Azure). - Monitor and optimize costconsumption using Azure Cost Management tools. - Apply security patches, OSupdates, and application upgrades in coordination with the change managementprocess. - Develop scripts usingPowerShell or CLI for task automation and improved system efficiency. - Participate in root causeanalysis of major incidents and support preventive action planning. - Ensure proper documentation ofSOPs, incident resolution steps, change requests, and system configurations. - Collaborate with architectureand engineering teams for cloud migrations and infrastructure deployments. - Support internal audits andensure adherence to ISO/ITIL standards and security policies. Must have Skills: - Hands-on experience with coreAzure services such as Azure Virtual Machines, Azure AD, Azure Storage, VNETs,NSGs, Azure Monitor, and Backup. - Strong knowledge of Azuregovernance practices including tagging, policies, blueprints, and RBAC. - Proficient with PowerShellscripting, Azure CLI, and ARM templates for automation and provisioning. - Experience with Azure SiteRecovery (ASR), Azure Backup, and replication setup and troubleshooting. - Familiarity with ITIL-basedincident, problem, and change management processes. - Experience using monitoringtools such as Azure Monitor, Log Analytics, and third-party integrations. - Working knowledge of networkconcepts like IP addressing, VPN Gateway, DNS, Load Balancers, and Firewalls. - Knowledge of backup strategies,DR planning, and business continuity best practices in Azure. - Ability to troubleshoot issuesspanning applications, OS, networking, and Azure infrastructure layers. Behavioral Attributes: - Excellent verbal and writtencommunication skills for technical documentation and stakeholder interactions. - Strong analytical and logicalreasoning with attention to detail. - Proactive attitude toward identifyingand resolving recurring issues. - Ability to prioritize tasksunder pressure and meet strict deadlines. - Self-motivated, team-oriented,and capable of working independently with minimal supervision. - Commitment to continuouslearning and skill development in evolving cloud technologies. Qualification and Experience: - Bachelors degree in Computer Science, Information Technology, orequivalent technical discipline. - 4 to 5 years of relevant experience in IT infrastructure and operations, with atleast 3 years in cloud support roles focused on Microsoft Azure environments. - Certifications: - Microsoft Certified: Azure Administrator Associate (AZ-104) - ITIL FoundationCertification (preferred) - Additional relevantcertifications such as Azure Security Engineer Associate (AZ-500) or MicrosoftCertified: Azure Solutions Architect Expert are a plus.

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