Hr Compliance Program Lead

Who we are At Twilio we re shaping the future of communications all from the comfort of our homes We deliver innovative solutions to and empower millions of developers worldwide to craft personalized customer experiences Our dedication to and strong culture of connection and global inclusion means that no matter your location you re part of a vibrant team with diverse experiences making a global impact each day As we continue to revolutionize how the world interacts we re acquiring new skills and experiences that make work feel truly rewarding Your career at Twilio is in your hands See yourself at Twilio Join the team as Twilio s next HR Compliance Program Lead APAC APJ About the job This position is needed to support the company s exponential growth This role will be a critical member of our People HR team responsible for handling compliance matters relating to employment in the Asia Pacific Region APAC If you like identifying and anticipating requirements building new things and seeing the direct impact of your work this role is for you As a regional HR Compliance Program Lead at Twilio you will be responsible for maintaining compliance of country state and local laws relating to employment and HR policies and processes This role will be a cross-functional partner working closely with different COEs within the People team and our Legal team to ensure the successful and consistent delivery of global People Compliance-related activities oversight audit and governance including overall management coordination and controls You will provide experienced consultation to People teams on compliance-related questions Prioritization is a critical component for success in the position Reporting into the Director People Compliance this is an individual contributor role The role is located remotely in India Responsibilities In this role you ll Consult influence and perform as a trusted advisor to build cross-functional partnerships and collaboration at all levels across the People and Legal teams to address compliance requirements In partnership with the Legal team maintain awareness of and track new legislation benchmark research legal and regulatory requirements and engage the right COEs partners to ensure timely implementation of processes that follow new legal requirements Keep current with government regulatory reports and programs and complete and submit required reporting to the relevant authorities in a timely manner In partnership with the Legal team work with project teams to translate legal obligations into policy system or process requirements supervise the effectiveness of processes designed to meet obligations and develop and or advise on remediation plans to mitigate risk Develop and implement ongoing audit processes and internal controls analyze results and develop appropriate recommendations to ensure and enhance adherence to compliance standards and mitigate risk Settle and lead mandatory HR compliance training requirements and solutions for delivery to Twilions in APAC Establish and operationalize reporting governance to accurately maintain data meeting the needs of global reporting requirements Maintain and update documentation tracking systems and ensure proper recording approval and filing retention of all documents received in accordance with established guidelines Qualifications Twilio values diverse experiences from all kinds of industries and we encourage everyone who meets the required qualifications to apply If your career is just starting or hasn t followed a traditional path don t let that stop you from considering Twilio We are always looking for people who will bring something new to the table Required 6 years of HR or employment and labor law experience Global experience and specialization in compliance is highly preferred Subject matter expertise in regulatory areas and with the various laws that impact HR including global hiring requirements overtime pay premiums anti-harassment training policy obligations and time tracking and demonstrated judgment and experience assessing risk Working knowledge of APAC employment laws in India and familiarity with employment laws in other APAC countries with knowledge of additional countries including EMEA or NAMER considered a bonus Must have the curiosity and ability to learn about laws in different countries This role is responsible for countries including Singapore Australia Japan India and Hong Kong and will work on global initiatives Demonstrated policy and procedure development and enforcement to ensure compliance Demonstrated ability to navigate successfully within ambiguity with multiple priorities in a dynamic fast-paced changing environment Will take initiative even under unfamiliar or ambiguous circumstances Detail-oriented with an execution attitude Experience identifying and resolving issues Ability to establish strong cross-functional partnerships and experience driving projects and programs with a diverse group of partners Strong problem-solving and facilitation skills with a consistent record to persuade and influence change and partners Possesses a seek to understand mentality and the ability to exercise discretion and independent judgment Excellent written and verbal communication and social skills Ability to work independently and as part of a team Desired Experience working at a high-growth technology organization Demonstrated project management experience Location This role will be remote and based in India Karnataka Maharashtra Delhi Tamilnadu Telangana Travel We prioritize connection and opportunities to build relationships with our customers and each other For this role approximately 10 travel is anticipated to help you connect in-person in a meaningful way What We Offer Working at Twilio offers many benefits including competitive pay generous time off ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location Twilio thinks big Do you We like to solve problems take initiative pitch in when needed and are always up for trying new things That s why we seek out colleagues who embody our values - something we call Additionally we empower employees to build by supporting their volunteering and donation efforts So if you re ready to unleash your full potential do your best work and be the best version of yourself apply now If this role isn t what you re looking for Twilio is proud to be an equal opportunity employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act Additionally Twilio participates in the E-Verify program in certain locations as required by law