Virtual Medical Office Assistant

2 weeks ago

Surat, India Excel Scribe Full time

We’re Hiring: Virtual Medical Office Assistant Location: Remote Compensation: CTC ₹40,000 per month We are looking for an experienced Virtual Medical Office Assistant to join our healthcare team. If you have 2+ years of experience in a U.S. medical practice, strong EHR knowledge, a Bachelor in Dental Surgery/Bachelor of Pharmacy/MBBS degree with a strong interest and understanding of medicine, and excellent communication skills, this role is for you Key Responsibilities: - Provide virtual administrative & clinical support to providers and care teams - Manage and update patient data in EHR systems especially Point Click Care - Managing calls, and RingCentral settings - Schedule patient appointments, follow-ups - Prepare and coordinate provider calendars and invoices - Order labs and medication refills as directed - Prepare reports, trackers, and dashboards in MS Excel & Adobe PDF - Prepare credentialing packets for providers/facilities - Monitor, sort & distribute incoming faxes with accurate documentation - Manage shared email inboxes — organize, sort, and respond to emails promptly and appropriately - Track and ensure timely completion of assigned tasks & workflows - Call and email providers for updates, ensuring follow-ups are completed on time - Analyze and update patient lists to identify preventive care needs - Upload, scan, and organize documents into EHR & other applications - Support physicians and facilities with additional administrative tasks - Ensure strict compliance with HIPAA and organizational standards Required Skills & Experience: A degree in Bachelor in Dental Surgery/Bachelor of Pharmacy/MBBS is a must - 2–3 years of experience in a U.S. medical office - Strong working knowledge of EHR systems - Hands-on experience with patient scheduling and clinical workflows - Excellent English communication skills (spoken & written, grammar proficiency) - Proficiency in MS Excel (dashboards, trackers) & other productivity tools - Expertise in Point Click Care and RingCentral - Strong organizational and multitasking ability in a remote setting - Detail-oriented, proactive, and reliable in problem-solving - Empathetic and kind in patient and provider interactions What We Offer: · Competitive pay: CTC ₹40,000 and opportunities for growth and career development · 100% remote work environment · Supportive & collaborative team culture If you meet the requirements and are passionate about healthcare support, we’d love to hear from you

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