Virtual Healthcare Specialist

2 days ago


surat, India beBeeAyurvedicCare Full time

About This Role:To provide virtual consultations that meet the highest standards of empathy and professionalism, ensuring patient satisfaction and well-being throughout their healthcare journey. Key Responsibilities:Regularly reach out to patients via phone calls to monitor treatment progress, address concerns, and provide ongoing support as part of their care plan.Achieve performance targets defined by management, including metrics for call attempts made and completed consultation calls each dayFollow established communication guidelines during all patient interactions, ensuring every call delivers a consistent experience that meets our service standards.Conduct thorough consultations to gather detailed patient histories and accurately diagnose conditions.Prescribe medications and recommend treatments based on homeopathic principles.Develop personalized care plans tailored to individual patient needs.Provide follow-up care, adjusting treatments as necessary to ensure optimal outcomes.Counsel patients on preventive healthcare practices, emphasizing proper nutrition, hygiene, and lifestyle changes.Collaborate with dermatologists and other healthcare professionals to ensure quality patient care.Maintain precise documentation of patient diagnoses, treatment plans, medications, and follow-ups in our system.



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