Project Manager night shift

5 days ago

Thrissur, India Webneed Full time

Company Description Webneed is a website builder that provides reliable and intuitive design tools to individuals of all skill levels. With sophisticated technologies, anyone can create a distinctive and credible online presence. Whether you are a beginner or a seasoned pro, you will find the tools and solutions needed to design a professional website with complete creative freedom. Our extensive user base and unmatched design skills form a unique environment. Through Webneed, developers, web designers, and other online experts can reach millions of people with their apps and services. Key Responsibilities1. Project Management & Delivery - Manage multiple website and integration projects simultaneously. - Define timelines, track milestones, and coordinate with designers, developers, and support staff. - Conduct progress reviews and ensure projects stay within scope and budget. - Maintain clear project documentation and updates in Zoho / OneDrive. 2. Technical Coordination - Understand WebNeed’s platform architecture and integration processes (hosting, domain setup, payment gateway, merchant API). - Troubleshoot website functionality, DNS, SSL, or plugin issues. - Collaborate with technical leads to ensure PCI compliance and system performance. - Translate client needs into technical tasks and communicate them clearly to the team. 3. Client & Partner Communication - Serve as the main point of contact for assigned customers. - Explain technical concepts (hosting, domain connection, payment setup) in simple language. - Work with partner organizations (banks, CDFIs, processors) on API integrations and data accuracy. - Follow up with clients regularly until successful project completion. 4. Reporting & Quality Control - Conduct audits of completed websites to ensure compliance, mobile responsiveness, and functionality. - Report weekly progress and delivery metrics to leadership. - Identify process improvements to optimize cost and turnaround time per project. Technical Skills Required - Basic understanding of web technologies: HTML, CSS, WordPress, or SaaS website platforms. - Familiarity with domain setup, DNS, hosting, SSL, and email configurations. - Understanding of payment gateways, merchant onboarding, and PCI compliance. - Experience with tools such as Zoho Projects, Trello, or ClickUp. - Ability to test websites for bugs, browser issues, and functionality. - Proficient in Excel / Google Sheets for tracking hours and cost analysis. Preferred Qualifications - Bachelor’s in Computer Science, IT, Business, or related field. - 3–5 years of experience managing web or software projects. - Experience working with fintech, digital marketing, or SaaS platforms. - Familiarity with API integrations and merchant processing workflows.

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