Sr Manager

4 weeks ago

Pune, India World Courier Full time

Job Description - Manages the operational support of IT initiatives to support business strategy - Manages business-technology relationships, facilitates actionable requirements gathering, design & architecture, implementation - Directs the development and implementation of technologies/ processes that make it easier for customers and suppliers to do business with increased profitability Service Level Agreements (SLAs); also ensures internal SLAs are met - Oversees installation, configuration and management of servers, used by software engineering team for development and testing - Implements organizational practices for staffing, diversity, performance management, career development, training, workforce planning - Reviews IT infrastructures competitive market assessment/ benchmarking results and makes recommendations - Generates appropriate communication, process and educational plans for mitigating the disruption of change - Leads or participates in an advisory board to manage IT services demand - Provides advisement, research, equipment setup and support on computer and technology related segments - Designs a system for tracking utilization and generates management reports enabling analysis of deployment effectiveness company-wide - Supports in designing and implementation of disaster recovery/service continuity architecture - Implements and manages network installations and designs for IT systems and upgrades - Provides governance and oversight to ensure business alignment - Implements service management principles and achieves significant service improvements Must Have Experience - Strong Knowledge on Networking /IT Infrastructure - Leading a team - LAN & WAN & Data Networking .Education: - Masters Degree in Business Administration, Computer Science, Information Technology or any other related discipline or equivalent related experience. Preferred Certifications: - Certification in Information Security Strategy Management (CISM) - Application / Infrastructure / Enterprise Architect Training and Certification, e.g. TOGAF - Cloud Infrastructure Certification e.g. Azure Solution Architect Expert Certification - Networking, Network convergence & Network Security & Compliance (CCNA) - Project Management Professional (PMP) Certification - Enterprise IT Certification e.g. CGEIT WORK EXPERIENCE: - 7+ years of directly-related or relevant experience with 3+ years in a managerial capacity, preferably in IT Infrastructure design

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