Product Integration Manager

2 weeks ago


Mumbai, Maharashtra, India Sun Life Full time
Job Description

We are seeking a dynamic and results-driven professional to join our Business Team. The ideal candidate will play a pivotal role in driving business growth, fostering strategic partnerships, and optimizing operational efficiencies. This role requires a deep understanding of financial services, a data-driven approach to decision-making, and the ability to work cross-functionally with tech, finance, and product teams.

Key Responsibilities:

- Understand the product construct, policy framework, and end-to-end customer journey.
- Obtain compliance and policy approvals for the customer journey.
- Suggest and incorporate all latest regulatory changes upfront in the journey for customer transparency.
- Develop a deep understanding of the partners technology stack and assess ABC tech capabilities for effective integration.
- Design operational flows to facilitate and expedite technology integration.
- Lead all technology-related discussions with partners as the front-facing representative.
- Raise clear and structured requirements for the tech team to begin development.
- Create a detailed project plan and regularly update senior management on progress, challenges, and blockers.
- Ensure strict adherence to project timelines with a goal of zero deviations.
- Act as an individual contributor capable of managing 4 new partner integrations simultaneously with ongoing production support for live partners.
- Oversee the complete project lifecycle, ensure a smooth Go-Live, and support the business until product stabilization.

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