Appointment Setter

We are seeking a motivated Appointment Setter to support our client s growing sales team You will work directly with leads generated by our targeted marketing campaigns including emails direct mailers and SMS outreach Your primary responsibility is to schedule and confirm appointments for in-home or virtual meetings ensuring field sales representatives have well-prepared opportunities to close deals Job Responsibilities Complete a comprehensive training program to familiarize yourself with the client s services marketing strategies and customer relations by reviewing client websites and materials Respond to leads promptly within 30 minutes during office hours and send tailored follow-ups via email and text highlighting key pain points For inquiries outside of office hours respond within 12 hours from 9 am - 7 30 pm PST Engage homeowners decision-makers through phone conversations to understand their needs and gather details on how they heard about the client s services e g email text postcard referral Explore the homeowner s current energy challenges listen to their concerns and convey confidence that the company can provide a solution pending home qualification for solar readiness Offer flexible appointment times day evening or weekend and reconfirm the best contact information for both the homeowner and the assigned sales representative Maintain detailed notes and update the CRM to ensure seamless communication between you and the field sales team Requirements Strong communication skills both verbal and written with the ability to build rapport quickly Sales-driven mindset with a desire to leverage your skills for success Genuine passion for helping families adopt affordable clean renewable energy solutions Commitment to environmental sustainability and equity Ability to establish trust with potential clients and build long-lasting relationships Self-motivated and goal-oriented with a proven track record of meeting targets Proficiency with CRM software and other sales tools training provided Minimum Technical and Work Environment Requirements Internet Connection Primary internet connection with a minimum speed of 15 Mbps Backup internet connection with at least 10 Mbps Backup connection must be capable of supporting work during a power outage Primary Device Desktop or laptop equipped with at least Intel Core i5 8th generation or newer Intel Core i3 10th generation or newer AMD Ryzen 5 or an equivalent processor A minimum of 8 GB RAM Backup Device Must meet or exceed the performance of an Intel Core i3 processor Must be functional during power interruptions A functioning webcam A noise-canceling USB headset A quiet dedicated home office space Peripherals and Workspace A smartphone for communication and verification purposes Benefits Join Our Dynamic Team Experience our fun inclusive innovative culture that values your unique contributions and supports your professional growth Embrace the Opportunities Seize daily chances to learn innovate and excel Make a real impact in your field Limitless Career Growth Unlock a world of possibilities and resources to propel your career forward Fast-Paced Thrills Thrive in a high-energy engaging atmosphere Embrace challenges and reap stimulating rewards Flexibility Your Way Embrace the freedom to work from home or any location of your choice Create your ideal work environment Work-Life Balance at Its Best Say goodbye to stressful commutes and hello to quality time with loved ones Achieve a healthy work-life integration to perform at your best