Senior Technical Sales Engineer

Key Responsibilities: Sales & Business Development - Generate leads, fix appointments, and conduct client meetings to introduce Conveline and its range of products. - Generate enquiries and collect requirement specifications from customers. - Study and analyze customer requirements to propose the most suitable Conveline products and solutions. - Prepare clear and effective project proposals, cost breakups, and quotations in coordination with the Design Team and Sales Head. - Follow up with clients for negotiations, order closures, and payment collection. - Develop and maintain a healthy sales pipeline to meet monthly, quarterly, and annual business targets. - Strategic Market Expansion & Competitor Insights: Drive market penetration by identifying untapped segments and conducting competitor analysis to position Conveline solutions with strong value differentiation. - Solution-Based Consultative Selling: Act as a technical consultant by understanding customer pain points and delivering tailored automation, conveyor, and material handling solutions instead of just product selling. Customer Relationship Management: - Maintain strong client relationships to ensure customer satisfaction and repeat business. - Coordinate with the Service Team for timely and effective after-sales support. - Share timely product updates and technical information with prospects via email, call, or SMS. - Develop and maintain cordial relationships with decision-makers, CXOs, and Purchase/Procurement Heads. - Collect and share regular feedback from customers with management for continuous improvement. - Customer Retention & Key Account Development: Develop key accounts into long-term partnerships through continuous engagement, performance evaluation of installed systems, and proactive upsell/cross-sell of new solutions. Reporting & Documentation: - Prepare and maintain Daily Sales Reports (DSR) for all field activities and customer interactions. - Submit periodic reports for monthly, quarterly, and yearly reviews. - Plan and document monthly tour schedules, visit reports, and client interaction summaries. - Sales Forecasting & Pipeline Ownership: Maintain accurate forecasting, sales funnel management, and contribute to strategic planning by providing insights on revenue trends, customer demands, and future opportunities. Marketing & Events: - Participate in Company exhibitions, trade shows, and marketing events. - Maintain visitor data from exhibitions and ensure timely follow-ups on potential leads. - Contribute marketing initiatives aimed at promoting the company's product range. Technical Knowledge & Cross-Functional Collaboration - Maintain sound product knowledge of factory machinery, conveyors, and automation systems. - Understand the manufacturing processes of consumer products to better align sales strategies. - Cross-Functional Collaboration: Coordinate closely with Design, Production, and Service Teams to ensure seamless delivery, customization feasibility, and customer satisfaction for complex project requirements. Negotiation & Closing - Lead the negotiation and closure of sales by finalizing terms and conditions with clients. - Drive strategic profitability initiatives, ensuring alignment with business planning and financial goals. Key Requirements: - Relevant experience in Packaging Machinery, Pharma Machinery, Industrial Product Sales, Application-based Product Sales, Project Sales, or Machinery Sales. - Confident, positive, and self-driven personality with a result-oriented approach. - Excellent client interfacing, communication, and presentation skills. - Strong listening ability and professional self-grooming. - Demonstrated skills in conducting product presentations, seminars, and client training sessions. - Good understanding of industrial business operations and project sales processes. - Proficiency in CRM, ERP & MS Office (Word, Excel, PowerPoint, Outlook). - Willingness to travel extensively as per business requirements. Education: - Bachelor’s Degree or Diploma in Engineering (Mechanical / Electrical / Industrial). Relavant Experience: - Relevant min. 2~5 years of experience in conveyor systems, packaging machinery, food and pharma machinery, robotics, gantry automation, pick & place systems, conveyor automation, packaging automation, SPM and ASRS Sales experience will be added advantage.