▷ Urgent Client Servicing Coordinator

4 days ago


Mumbai, India Acme Services Full time

Job Description We are seeking a Client Servicing Coordinator who will be responsible for managing client relationships and ensuring exceptional service delivery. The ideal candidate will have a proactive approach to client management and a passion for enhancing customer satisfaction. Responsibilities - Act as the primary point of contact for clients, addressing their queries and concerns promptly. - Manage client accounts, ensuring all information is accurate and up-to-date. - Coordinate with internal teams to ensure client needs are met effectively and efficiently. - Prepare and deliver regular reports on client status and project progress. - Assist in the development and execution of client service strategies to enhance satisfaction and retention. - Conduct follow-ups with clients to gather feedback and improve service delivery. Skills and Qualifications - 2-5 years of experience in client servicing or customer support roles. - Strong verbal and written communication skills in English. - Proficiency in using CRM software and Microsoft Office Suite (Excel, Word, PowerPoint). - Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. - Excellent problem-solving skills and attention to detail. - Strong interpersonal skills to build and maintain client relationships.



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