Chief Manager

5 days ago

Chennai, India TVS Credit Services Full time

Job Description Key Responsibilities: - Own and drive credit policy design for cross-sell personal loan programs, targeting existing customer bases from internal or partner channels - Analyze customer behavior, repayment history, and alternate data to develop segmentation and eligibility strategies - Define and continuously refine scorecard-based or rules-based underwriting logic to balance risk and growth - Collaborate with Product, Analytics, and Tech teams to embed policies into digital journeys and decisioning engines - Monitor portfolio performance metrics approval rate, delinquency, roll rates, loss rates across different cohorts and channels - Work closely with credit bureaus and data providers to leverage external insights for better underwriting - Ensure policy compliance with regulatory guidelines and internal governance standards. - Conduct regular risk reviews and present findings to management and credit committees Job Requirements: - Postgraduate in Finance, Economics, Statistics, or related field. - Professional Certifications FRM / CFA is desirable - 8-12 years of experience in credit policy or risk management, preferably in NBFCs, FinTechs, or digital lending platforms. - Have 3+ years of people / stakeholder management experience - Experience in cross-sell or pre-approved loan programs is highly desirable. - Exposure to digital lending platforms, API-based underwriting and rule engines. - Experience with co-lending models or embedded finance - Strong knowledge of unsecured lending products, especially personal loans. - Hands-on experience with credit policy formulation, scorecard management, and risk-based pricing. - Familiarity with bureau data (CIBIL, Experian, CRIF), alternate data sources, and credit decisioning tools. - Analytical mindset with proficiency in tools like Excel, SQL, Python, or SAS. - Ability to work in fast-paced environments with cross-functional collaboration. - Strong Analytical, Interpersonal and Convincing skills - Exceptional written and verbal communication skills

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