
Deputy Head-Home Loans
4 weeks ago
Key Responsibilities:
- Strategic Sales Leadership
- Support the Head of Home Loans in implementing sales strategies aligned with overall project sales targets.
- Achieve loan sanction and disbursement goals across assigned territories.
- Explore and execute opportunities to grow home loan penetration across the portfolio.
- Ensure monthly and quarterly sales targets are consistently met or exceeded.
- Ensure timely and efficient loan sales closures in coordination with project sales teams.
- Team Management
- Lead and mentor a team of loan sales professionals and relationship managers.
- Monitor team performance, drive continuous training, and development.
- Ensure team goals are aligned with organizational objectives and timelines.
- Partner & Stakeholder Management
- Establish and nurture strong relationships with banks, NBFCs, and HFCs.
- Negotiate favorable terms and exclusive offerings to benefit customers.
- Coordinate closely with internal sales and CRM teams to streamline financing support.
- Customer Experience & Loan Conversions
- Deliver exceptional customer service through loan advisory and personalized assistance.
- Improve loan-linked closures by supporting on-ground sales teams.
- Handle escalations and resolve complex loan documentation and approval issues.
- Compliance & Reporting
- Ensure full adherence to lender and legal compliance standards.
- Regularly review and analyze loan-related MIS (pipeline, disbursements, conversion metrics).
- Share strategic insights and performance updates with leadership.
Required Skills & Competencies:
- Strong expertise in home loan and mortgage financing.
- Established relationships across the lending ecosystem (banks, NBFCs, HFCs).
- Strategic mindset with operational agility.
- Strong leadership, negotiation, and stakeholder management skills.
- Proficiency in CRM tools, loan origination systems (LOS), and sales analytics.
Qualifications:
- Graduate/Postgraduate in a relevant field.
- 8-12+ years of experience in home loans, mortgage sales, or real estate finance.
- Prior experience in managing large sales teams across multiple cities is preferred.
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