Salon And Spa Manager

11 hours ago

Mapuca GA IN Aleaar Enterprises Private Limited Full time

Job Title Salon and Spa ManagerJob Summary The Salon and Spa Manager is responsible for overseeing the daily operations of the salon and spa to ensure a high standard of service customer satisfaction and profitability This role involves staff management client relations inventory control marketing and maintaining a clean safe and inviting environment Key Responsibilities Operational Management Supervise day-to-day activities of the salon and spa Ensure all services are performed to the highest standard Maintain cleanliness and compliance with health and safety regulations Manage appointment scheduling and resolve any booking issues Staff Management Recruit train and evaluate salon and spa staff including stylists therapists and front desk personnel Schedule staff shifts to ensure adequate coverage Motivate team members and handle employee concerns or conflicts Conduct performance reviews and identify training needs Customer Service Ensure a welcoming and professional atmosphere for clients Address and resolve customer complaints or issues promptly Monitor client satisfaction and implement improvements based on feedback Financial Management Oversee budgeting pricing and cost control Track revenue expenses and profitability Manage payroll and commission structures Marketing and Promotions Develop and implement promotional campaigns and loyalty programs Coordinate social media and online marketing efforts Partner with local businesses or influencers for promotional events Inventory and Supplies Monitor inventory levels and order supplies as needed Manage relationships with vendors and suppliers Ensure all products used meet salon spa standards Qualifications High school diploma or equivalent Bachelor s degree in business or cosmetology is a plus Certification or diploma in cosmetology esthetics or related field preferred Minimum 2-5 years of experience in salon or spa operations with at least 1 year in a leadership role Skills and Competencies Strong leadership and team management skills Excellent interpersonal and communication abilities Knowledge of beauty and wellness trends and services Proficiency in salon spa management software e g Mindbody Fresha Customer-focused with strong problem-solving skills Ability to multitask and manage time efficiently Work Environment Fast-paced service-oriented setting May include evenings weekends and holiday shifts Job Types Full-time Permanent Pay 25 000 00 - 30 000 00 per month Work Location In person

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