Service Engineer

3 weeks ago

Ratnagiri MH IN Jobted IN C2 Full time

- Maintenance Call Engineer - Elevators Service Position - Maintenance Call Engineer Elevator Service Department Service Maintenance Reports To Service Supervisor Service Manager Location Kokan Region Position Overview The Maintenance Call Engineer is responsible for attending breakdown calls performing preventive maintenance troubleshooting technical issues and ensuring elevators operate safely and efficiently The role requires strong technical knowledge customer service skills and adherence to safety standards Key Responsibilities 1 Breakdown Emergency Calls Respond promptly to elevator breakdown calls to minimize downtime Diagnose electrical and mechanical faults using proper tools and testing equipment Restore elevator operation safely and efficiently Escalate complex issues to senior engineers when required 2 Preventive Maintenance Conduct routine maintenance according to the company s PM schedule Inspect and service elevator components such as motors controllers doors cables and safety devices Record maintenance activities and report worn-out or defective parts 3 Troubleshooting Repairs Troubleshoot control systems electromechanical microprocessor-based or PLC Perform repair work part replacements and adjustments to ensure elevator reliability Ensure all repairs comply with manufacturer and safety standards 4 Safety Compliance Follow all safety protocols lockout tagout procedures and regulatory requirements Ensure elevators comply with local codes and standards Report hazards near misses or unsafe conditions immediately 5 Documentation Reporting Maintain accurate service reports breakdown logs and checklists Update service database with maintenance history and spare parts used Communicate status updates to supervisors and customers 6 Customer Service Interact professionally with building management and tenants Provide clear explanations of issues and required repairs Ensure high customer satisfaction through timely service Qualifications Skills Education Diploma Degree in Electrical Mechanical Mechatronics or related engineering field Vocational training or certification in elevator maintenance preferred Experience 1-5 years of experience in elevator maintenance and troubleshooting depending on level Experience with major elevator brands e g Otis KONE Schindler Mitsubishi ThyssenKrupp is an advantage Technical Skills Strong knowledge of elevator mechanical systems and drive mechanisms Ability to read electrical diagrams and wiring schematics Proficiency in troubleshooting electrical control panels VFDs and safety circuits Familiarity with diagnostic tools and service software Soft Skills Good communication and customer handling skills Problem-solving mindset and attention to detail Ability to work independently and under pressure Strong sense of responsibility and safety Physical Requirements Ability to work at heights confined spaces and machine rooms Fit for lifting tools and performing manual repair tasks On-call availability for emergency breakdowns if applicable Additional Requirements Valid driver s license optional but preferred Willingness to work weekends or shifts as per service rotation Job Types Full-time Permanent Pay 25 000 00 - 35 000 00 per month Benefits Cell phone reimbursement Health insurance Paid sick time Provident Fund Work Location In person

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